Chapter 1 - The Contemporary Workplace

Question 1

How are workers likely to act in a free agent economy?

Answer 1

They are likely to change jobs more often

Question 2

What kind of change would you expect to take place in a company after the board of directors increases corporate governance?
A. More use of independent contractors
B. Poorer financial reporting
C. More profitability
D. Improved management decision making

Answer 2

D

Question 3

A team of high level managers are working to establish a code of ethics for their company. This code should:
A. Outline relationships established by corporate governance
B. Set standards of conduct for what is good and right for all employees
C. Specify that workplace behaviour must follow local laws
D. Apply to line employees but not managers

Answer 3

B

Question 4

Which of the following terms  describes the differences among workers in gender, race, age, ethnicity, sexual orientation and physical ability?
A. Workforce diversity
B. Glass ceiling
C. Globalisation
D. Discrimination

Answer 4

A

Question 5

Companies such as Starbucks are businesses that serve customers and suppliers wherever in the world and hire local talent from around the world, wherever available at the lowest costs. This type of worldwide interdependence of resource flow is known as:
A. Globalisation
B. Free-agent economy
C. Resource diversity
D. Internationalisation

Answer 5

A

Question 6

Glass ceiling effect

Answer 6

A term that describes the feeling of an invisible barrier that seems to be limiting career advancement

Question 7

Jessica is currently entering the job market. To differentiate herself from other applicants, Jessica is framing her narrative as a product of competency and commitment. What is Jessica using to frame her narrative?
A. Intellectual capital equation
B. Ethics orientation
C. Social capital
D. Self-management

Answer 7

A

Question 8

What types of workers use their minds and intellects as critical assets to employers?
A. Technical workers
B. Conceptual workers
C. Informational workers
D. Knowledge workers

Answer 8

D

Question 9

What is a shamrock organisation?

Answer 9

An organisation with a core group of or permanent full time workers who are supported by part time workers or independent contractors

Question 10

Due to uncertainties in the marketplace, executives at West Inc. want to decrease fixed costs. What actions should they take?
A. Decrease workforce diversity
B. Increase corporate governance
C. Decrease percentage of independent contractors
D. Increase percentage of part tie workers
E. Increase intellectual capital
F. Increase global sourcing

Answer 10

D and F