Chapter 1: Roles & Responsibilites of the OTA in Management

Question 1

The management of the institutional affairs within an organization

Answer 1

Management

Question 2

Group of individuals who are working together towards a common goal

Answer 2

Organization

Question 3

T/F - all COTAs can be leaders?

Answer 3

true

Question 4

Management involves…….

Answer 4

1) management (tasks)
2) leadership (communication skills)
3) business (reimbursement/finances)

Question 5

What are some management tasks?

Answer 5

staffing, budget, productivity, scheduling, planning, supervising, billing

Question 6

(management style) putting the needs of people first is the primary goal of management……

Answer 6

country club style

Question 7

(management style) minimal involvement with people or leadership toward organizational goals…..

Answer 7

laissez-faire management

Question 8

(management style) the human element and people’s needs are given minimal importance in this situation…..

Answer 8

authoritarian management

Question 9

(management style) operates on the assumption that if people work toward common organizational goals, then their morale will be raised and an environment of trust and cooperation will ensue

Answer 9

participative management

Question 10

(management style) strong managerial control, which is deemed necessary for completion of organizational goals

Answer 10

rules-oriented management

Question 11

(leadership styles) focus on authority, closely supervised

Answer 11

autocratic

Question 12

(leadership styles) authority driven, policy/rules are strictly enforced

Answer 12

bureaucratic

Question 13

(leadership styles) made up of work team in decision-making, input of staff is important

Answer 13

participative

Question 14

(leadership styles) minimal structure given

Answer 14

laissez-faire

Question 15

(leadership styles) fosters dependency

Answer 15

paternalistic