Chapter 1: Release of Information (ROI)

Question 1

To protect patients confidentiality, a patient’s information or medical record the MA should never be released without what?

Answer 1

Written authorizations from the patient of from the patient’s guardian of legal representative.

Question 2

Who usually designates a staff member whose job description includes the release of information?

Answer 2

An outpatient provider.

Question 3

What is the first thing that the person designated of release of information should do?

Answer 3

Log, verify and track the request.

Question 4

What is the second thing that the person designated of release of information should do?

Answer 4

Authenticate the requestor, retrieve the records, send the minimum information needed to meet the request.

Question 5

What is the thrid thing that the person designated of release of information should do?

Answer 5

Produce, mail/fax the document.