Chapter 1: Professional Identity Flashcards

1
Q

What are four ways social workers may help clients?

A
  • counsel clients
  • providing information,
  • social skills training, or
  • resources
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2
Q

What is the due focus that sets social workers apart from other professionals?

A

Working with individuals as well as their social environments. They pay particular attention to the interaction of the person and their environment

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3
Q

What is the unique professional responsibility of social work and what is it?

A
  • social justice
  • “fairness and moral rightness in how social institutions such as government, corporations, and powerful groups recognize and support the basic human rights of all people”
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4
Q

What are ethics?

A

Guidelines that define the limits of permissible behaviour.

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5
Q

What are ethical codes?

A

define the limits of permissible behaviour and the sanctions or remedies for member violations of ethical standards.

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6
Q

What are the 6 core values of the Canadian Association of Social Workers?

A

Value 1: Respect for the Inherent Dignity and Worth of Persons
Value 2: Pursuit of Social Justice
Value 3: Service to Humanity
Value 4: Integrity of Professional Practice
Value 5: Confidentiality in Professional Practice
Value 6: Competence in Professional Practice

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7
Q

What are the four issues unethical behaviour is typically caused by?

A
  • breaking confidentiality;
  • misrepresenting or working beyond one’s level of expertise;
  • conducting improper relationships, including sexual activity with clients; and
  • causing conflicts of interest, such as entering into business or other dual relationships with clients.
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8
Q

What are duel relationships?

A

A relationship in which there is both a ­counselling ­relationship and another type of relationship, such as friendship or sexual intimacy.

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9
Q

What is absolute confidentiality?

A

An ­assurance that client disclosures are not shared with anyone.

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10
Q

What is relative confidentiality?

A

The assumption that client disclosures may be shared within the agency with supervisors or colleagues, outside the agency with client permission, or with others because of legal requirements, such as those ­contained within child abuse legislation.

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11
Q

What is the stitch on records in Canada?

A

the courts can subpoena counsellors’ records because Canada has no legislative protection for licensed or unlicensed psychotherapists.

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12
Q

What is the “Duty to warn”?

A

The professional ­responsibility that counsellors have to inform people whom they believe a client may harm.

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13
Q

When does CASW say about allowing disclosure?

A

disclosure when “necessary to prevent serious, foreseeable, and imminent harm to a client or others”

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14
Q

What does the guideline from CASW obligate when it comes to notification when disclosing?

A

notify “both the person who may be at risk (if possible) as well as the police”

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15
Q

What are values?

A

What individuals and groups consider important or worthwhile.

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16
Q

What do the two code say about prohibition of discriminatory practices?

A
  • Counsellors actively work to understand the diverse cultural background of the clients with whom they work, and do not condone or engage in discrimination based on age, colour, culture, ethnicity, disability, gender, religion, sexual orientation, marital, or socioeconomic status. (CCPA, 2007, p. 9)
  • Social workers recognize and respect the diversity of Canadian society, taking into account the breadth of differences that exist among individuals, families, groups and communities. (CASW, 2005, p. 4)
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17
Q

What is self-determination?

A

The principle that promotes the rights of clients to have autonomy and freedom of choice.

18
Q

What is empowerment?`

A

the process of assisting clients to discover personal strengths and capacities.

19
Q

What are capable children’s entitlement to confidentiality? 2

A

“capable” children are entitled to confidentiality unless there is a reason to suspect that the child might harm himself or herself or others. As well, situations involving child abuse or neglect must be reported

20
Q

What is an ethical dilemma?

A

A situation ­involving competing or conflicting values or principles.

21
Q

What are the 5 types of ethical dilemmas?

A
  • Distribution of scarce resources
  • Professional competence and ethical behaviour of colleagues
  • Policies and procedures of the agency setting that appear oppressive or insensitive to the cultural/diversity needs of the clients it serves
  • Behaviour of clients
  • Competing values, needs, procedures, or legal requirements
22
Q

What are the 5 ethical rules that can be used to solve ethical dilemmas?

A
  • Autonomy: Honour clients’ self-determination and their freedom to make their own decisions.
  • Beneficence: Pursue the welfare and benefit of others.
  • Nonmaleficence: In simple terms, do no harm to others.
  • Justice: Strive for an equal distribution of resources and equitable effort among participants.
  • Fidelity: Be loyal and honest and keep promises.
23
Q

What are the four steps counsellors can use to resolve ethical dilemmas?

A
  • Gather the facts
  • Identify ethical issues and potential violations
  • Identify and evaluate option and strategies
  • Take action
24
Q

What is the Gather facts stage of resolving ethical dilemmas?

A

Most ethical codes require that professionals seek resolution with colleagues before proceeding, gain information.

25
Q

What is the Identify Ethical Issues and Potential Violations stage of resolving ethical dilemmas?

A

At this point, refer to the appropriate code of ethics (CASW, CCPA, etc.) to identify whether the matter under question is addressed in the code. If the person in question is not governed by a professional code, then agency policies and procedures or local legislation may provide important reference points.

26
Q

What is the Identify and Evaluate Options and Strategies stage of resolving ethical dilemmas?

A

Here the goal is to list the potential action strategies. Where appropriate, consulting with colleagues, professional organizations, and supervisors can assist in generating alternatives.

27
Q

What is the Take Action stage of resolving ethical dilemmas?

A

A good action plan should include details of the intended outcome, a list of the people who need to be involved, required resources (e.g., information, meeting space, and external facilitator), and the sequence of events that must be accomplished. A concrete timetable with clearly defined steps ensures that you will not lose time wondering what to do next. The action plan should also anticipate obstacles and identify strategies for addressing them.

28
Q

What are the stages of ethical principles hierarchy?

A
  • Protection of life
  • Equality & Inequality
  • Automony & freedom
  • Least harm
  • Quality of life
  • Privacy & confidentiality
  • Truthfulness & full disclosure
29
Q

What is objectivity?

A

The ability to understand feelings, thoughts, and behaviour without allowing personal values, beliefs, and biases to interfere.

30
Q

What are assumptions?

A

Distortions or false conclusions based on simplistic reasoning, incomplete information, or bias.

31
Q

Three ways counsellors can fail to be objective?

A
  • Making assumptions
  • Over-identifying with clients
  • Overly involved with clients
32
Q

What are the three points of self-awareness regarding competence?

A
  • Work within limits of competence
  • Pursue professional training and development
  • Be self-aware of personal reactions and unresolved issues
33
Q

What are defence mechanisms?

A

Mental process or reaction that shields a person from undesirable or unacceptable thoughts, feelings, or conclusions that, if accepted, would create anxiety or challenges to one’s sense of self. Common defence mechanisms include denial, displacement, rationalization, suppression, and regression.

34
Q

What is denial?

A

Refusing to acknowledge the existence of feelings or problems. When counsellors use denial, they fail to consider that their actions might be the reason for their clients’ inappropriate behaviour.

35
Q

What id displacement?

A

Shift of emotions or desires from one person or object to another person or object. For example, counsellors deal with their own work stress by behaving aggressively with clients.

36
Q

What is rationalization?

A

Developing excuses or explanations to protect their self image. For example, counsellors justify their inability to confront clients by concluding that it is best to offer only positive feedback.

37
Q

What is suppression?

A

Averting stressful thoughts by not thinking about them. For example, counsellors refuse to consider that personal biases might be affecting their decisions.

38
Q

What is regression?

A

Dealing with conflict or stress by returning to behaviour from an earlier stage of life. For example, counsellors deal with aggressive clients by becoming overly compliant or overly pleasing.

39
Q

What are the 5 major personal needs counsellors may have?

A
  • To be liked and helpful
  • Status or prestige
  • Control
  • Perfectionism
  • Social relationships
40
Q

What is burnout?

A

A state of emotional, mental, and physical exhaustion that reduces or prevents people from performing their job.

41
Q

What is vicarious trauma?

A

An occupational hazard for people in the helping professions, in which they develop the same symptoms as their clients who have been traumatized.