Chapter 1: Mobile Devices Flashcards
You are configuring the mail app on an iPhone to use an Outlook.com email address. What configuration do you need to enter to establish connectivity?
Which type of smartphone display has fewer layers, providing more flexibility, a better viewing angle, and excellent color as compared to other technologies?
In which scenario would you use the Fn key and the F10 key?
You are purchasing a mobile device that allows you to use multi-finger gestures to interact with the device. What type of touchscreen technology does this device most likely use?
You are using a public Wi-Fi hotspot and believe that someone is trying to hack into your laptop. Which laptop feature should you use to immediately turn off all wireless connections?
You have been asked to purchase a new camera for the company photographer. Some of the cameras are marketed as “smart” cameras. What key feature does this likely mean the camera includes?
Your friend’s iPhone 13 will no longer charge. They have tried replacing the charging block and cable with compatible ones and tested the wall outlet. What should be done next?
Your customer brought you a laptop with an internal battery that will no longer charge. You have told them that replacing the battery will be no problem at all. Which of the following will you need to do first?
A coworker is having a problem with their laptop and has asked you to fix it. When an external keyboard is plugged in, the laptop works just fine, but without it strange characters appear on the screen when typing. Which of the following are likely causes? (Choose two)
You’re working as the IT support person at an accounting firm. One of the accountants dropped their keyboard, and the number 5 key is no longer there. This is a critical problem for an accountant. What is the most cost-effective way to get them up and running again?
Your boss has asked you to maximize the RAM in their laptop computer. You check the specifications and discover that the maximum system RAM is 32 GB of DDR4 RAM. The laptop currently has 16 GB onboard RAM and one empty slot. Which of the following RAM modules will you purchase?
A friend is trying to install an update on their iPod, but they’re receiving a message about insufficient space. They want to know if you can upgrade their storage. What will you tell them?
You need to replace a failed SATA hard drive on a 10-year-old laptop. The user has asked that the new drive be as fast as possible, regardless of disk space or cost. What type of drive should you install?
You need to replace a failed hard drive in a user’s laptop, and it’s a model you are unfamiliar with. You look at the bottom of the laptop and see no obvious entrance points. Which component will you most likely need to remove to access the hard drive bay?
You are on the phone talking to a technician who is trying to upgrade a laptop. The technician is having trouble identifying the MiniPCIe card. How wide should you tell the technician that the card is?
