Chapter 1 Laptops Part 1 Flashcards

1
Q

What are laptops also known as?

A

notebooks or portable computers

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2
Q

What is the most important input device on a laptop?

A

the keyboard

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3
Q

What are the firmware and software used to bridge the gap between a computer’s hardware and the operating system that runs on the computer?

A

The BIOS and UEFI

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4
Q

What does BIOS stand for?

A

Basic Input/Output System

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5
Q

What does UEFI stand for?

A

Unified Extensible Firmware Interface

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6
Q

How can a stuck key be identified?

A

By the key failing to work in the operating system or the BIOS/UEFI reporting an error

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7
Q

_______ systems use BIOS whereas _______ systems will use UEFI or a combination of the two.

A

Older; Newer

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8
Q

How can you usually fix a stuck key on a keyboard?

A

By removing the keycap and cleaning the keyswitch underneath.

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9
Q

How do you fix a laptop with a loose connection?

A

Lift the keyboard away from the laptop and make sure the ribbon in securely attached.

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10
Q

When replacing a keyboard, what should you do?

A

shut down the laptop, unplug it, disconnect the battery, and employ electrostatic discharge prevention (ESD)

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11
Q

What does ESD stand for?

A

electrostatic discharge

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12
Q

How do you electrostatic discharge prevention?

A

You use an antistatic strap and antistatic mat

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13
Q

What kinds of tools will you need to replace a keyboard?

A

a very small Phillips-head screwdriver and/or small Torx screwdriver as low as T8 or even T6

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14
Q

When can ESD occur?

A

ESD occurs when two objects with different voltages come into contact with each other.

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15
Q

When you disassemble a laptop what can you do to document the process?

A

Take notes, take pictures, label parts and refer to the manufacturer’s documentation

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16
Q

When you are done repairing a laptop, what should you do?

A

Make sure it works by testing every key including Fn-enabled keys in Word or a text editor

17
Q

What should you do if user needs a laptop right away and can’t wait until it is repaired?

A

connect a USB external keyboard

18
Q

What is the pointing device on a laptop called?

A

the touchpad

19
Q

Touchpads might also come with ___ buttons that take the place of a mouse’s button.

A

two