Chapter 1 - Introduction to Interpersonal Communication Flashcards
What does it mean to be ‘other-oriented’?
To be aware of the thoughts, needs, experiences, personality, emotions, motives, desires, culture, and goals of your communication partners while still maintaining your own integrity.
True or False: being other-oriented is a skill?
False: it is not a single skill but a collection of skills and principles
What is the simplest definition of communication?
The process of acting upon information
What is human communication?
To be aware of the thoughts, needs, experiences, personality, emotions, motives, desires, culture, and goals of your communication partners while still maintaining your own integrity.
What is interpersonal communication?
A distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships.
Interpersonal communication occurs when _______
You treat the other as a unique human being
What is impersonal communication?
Communication that occurs when we treat people as objects or when we respond to their roles rather than to who they are as unique persons.
Scenario: you walk by a store in the mall and see a cute pair of shoes that are also on sale; you decide to buy them and as the salesperson hands your bag to you to mumble ‘thank you’ without looking up and walk out the store. What kind of communication did you just participate in?
Impersonal communication
What is mass communication?
Type of communication that occurs when one person issues the same message to many people at once; the creator of the message is usually not present and there is virtually no opportunity for listeners to respond to the speaker.
What is an example of mass communication?
Messages communicated via a television or radio broadcast
What is public communication?
Type of communication that occurs when a speaker addresses a large audience in person.
What is small-group communication?
Type of communication that occurs when a group of from three to fifteen people meet to interact with a common purpose and mutually influence one another.
What is intrapersonal communication?
Communication with oneself
When you are thinking, what kind of communication are you engaging in?
Intrapersonal communication
What is a relationship?
An ongoing connection made with another person through interpersonal communication.
What is depression?
A widespread emotional disorder in which the person has problems with sadness, changes in appetite, difficulty sleeping, and a decrease in activities, interests, and energy.
_______ is the most commonly diagnosed mental illness
Depression
The most basic components of communication include the following elements: ______, ______, ______, ______, ______, ______, and ______
source, message, channel, receiver, noise, feedback, context
What is a source?
The originator of a thought or emotion, who puts it into a code that can be understood by a receiver.
What is encoding?
The translation of ideas, feelings, and thoughts into a code.
What is decoding?
The interpretation of ideas, feelings, and thoughts that have been translated into a code.
What are messages?
The written, spoken, and unspoken elements of communication to which people assign meaning.
What is a channel?
The pathway by which messages are sent.
What is the receiver?
The person who decodes a message and attempts to make sense out of what the source has encoded.
What is noise?
Information, either external or internal, that interferes with the accurate reception of a message.
What is feedback?
The intentional or unintentional response to a message.
What is context?
The physical and psychological environment in which communication takes place.
What are the three models of the communication process?
Communication as action (message transfer), interaction (message exchange), or transaction (message creation)
What is the systems theory?
A theory that describes the interconnected elements of a system in which a change in one element affects all the other elements.
Which approach to communication is based on the systems theory?
Transactional model
What is an episode?
A sequence of interactions between individuals during which the message of one person influences the message of another.
What is a symbol?
A word, sound, or visual device that represents a thought, concept, or object.
What is a rule?
A prescription for behaviour that indicates what is obligated, preferred, or prohibited in certain communication situations or contexts.
What is content?
New information, ideas, or suggested actions that a speaker wishes to share.
What is a relationship dimension?
The implied aspect of a communication message, which conveys information about emotions, attitudes, power, and control.
What is metacommunication?
Verbal or nonverbal communication about communication.
What is an egocentric communicator?
Someone who creates messages without giving much thought to the person who is listening; a communicator who is self-focused and self-absorbed.
What are ethics?
The beliefs, values, and moral principles by which people determine what is right or wrong.
