Chapter 1 - Introduction Flashcards

In this topic: - Body of Knowledge - Problem Solving and Decision Making - Quantitative Analysis and Decision Making - Quantitative Analysis - Models of Cost, Revenue, and Profit - Quantitative Methods in Practice

1
Q

The body of knowledge involving quantitative approaches to decision making is referred to as: (3)

A
  1. Management Science
  2. Operations Research
  3. Decision Science
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2
Q

It had its early roots in World War II and is flourishing in business and industry, in part, to: (2)

A
  1. Numerous Methodological Developments (E.g., Simplex Method for Solving Linear Programming Problems)
  2. A Virtual Explosion in Computing Power
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3
Q

The 7 steps of Problem Solving (The First 5 Steps are the Process of Decision Making)

A
  1. Define the Problem
  2. Determine the Set of Alternative Solutions
  3. Determine the Criteria for Evaluating Alternatives
  4. Evaluate the Alternatives
  5. Choose an Alternative (Make a Decision)
  6. Implement the Selected Alternative
  7. Evaluate the Results
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4
Q

Decision-Making Process: Structuring the Problem: (3)

A
  1. Define the Problem
  2. Identify the Alternatives
  3. Determine the Criteria
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5
Q

Decision-Making Process: Analyzing the Problem: (2)

A
  1. Identify the Alternatives
  2. Choose an Alternative
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6
Q

Problems in which the objective is to find the best solution with respect to one criterion are referred to as:

A

Single-Criterion Decision Problems

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7
Q

Problems that involve more than one criterion are referred to as:

A

Multicriteria Decision Problems

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8
Q

Based largely on the manager’s judgement and experience; Includes the manager’s intuitive “feel” for the problem; Is more of an art than a science.

A

Qualitative Analysis

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9
Q

Analyst will concentrate on the quantitative facts or data associated with the problem; Analyst will develop mathematical expressions that describe the objectives, constraints, and other relationships that exist in the problem; Analyst will use one or more quantitative methods to make a recommendation.

A

Quantitative Analysis

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10
Q

Potential Reasons for a Quantitative Analysis Approach to Decision Making: (4)

A

The problem is:
1. Complex
2. Important
3. New
4. Repetitive

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11
Q

Quantitative Analysis Process: (4)

A
  1. Model Development
  2. Data Preparation
  3. Model Solution
  4. Report Generation
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12
Q

Are representations of real objects or situations:

A

Models

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13
Q

Three Forms of Models: (3)

A
  1. Iconic Models
  2. Analog Models
  3. Mathematical Models
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14
Q

Physical replicas (Scalar Representations) of real objects:

A

Iconic Models

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15
Q

Physical in form, but do not physically resemble the object being modeled:

A

Analog Models

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16
Q

Represent real world problems through a system of mathematical formulas and expressions based on key assumptions, estimates, or statistical analyses:

A

Mathematical Models

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17
Q

Generally, experimenting with models (compared to experimenting with the real situation): (3)

A
  1. Requires less time
  2. Is less expensive
  3. Involves less risk
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18
Q

The more closely the model represents the real situation, the accurate the conclusions and predictions will be.

A

Model Development

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19
Q

A mathematical expression that describes the problem’s objective, such as maximizing profit or minimizing cost.

Consider a simple production problem:
Suppose x denotes the number of units produced and sold each week, and the firm’s objective is to maximize total weekly profit. With a profit of $10 per unit, the ——— ——– is 10x.

A

Objective Function

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20
Q

A set of restrictions or limitations, such as product capacities.

To continue our example:
- A production capacity ———- would be necessary if, for instance, 5 hours are required to produce each unit and only 40 hours are available per week. The production capacity ———- is given by 5x <_ 40.
- The value of 5x is the total time required to produce x units; the symbol indicates that the production time required must be less than or equal to the 40 hours available.

A

Constraints

21
Q

Environmental factors that are not under the control of the decision maker.

In the preceding mathematical model, the profit per unit ($10), the production time per unit (5 hours), and the production capacity (40 hours) are environmental factors not under the control of the manager or decision maker.

A

Uncontrollable Inputs

22
Q

Controllable inputs; decision alternatives specified by the decision maker, such as the number of units of a product to produce.

In the preceding mathematical model, the production quantity x is the controllable input to the model.

A

Decision Variables

23
Q

If all uncontrollable inputs to the model are known and cannot vary:

A

Deterministic Model

24
Q

If any uncontrollable are uncertain and subject to variation:

Are often more difficult to analyze:
In our simple production example, if the number of hours of production per unit could vary from 3 to 6 hours depending on the quality of the raw material, the model would be ———-.

A

Stochastic (or Probabilistic) Model

25
Must be made in selecting an appropriate mathematical model; Frequently a less complicated (and perhaps less precise) model is more appropriate than a more complex and accurate one, due to cost and ease of solution considerations.
Cost/Benefit Considerations
26
Data preparation is not a trivial step, due to the time required and the possibility of data collection errors; A model with 50 decision variables and 25 constraints could have over 1300 data elements!; Often, a fairly large data base is needed; Information systems specialists might be needed.
Mathematical Models
27
The analyst attempts to identify the alternative (the set of decision variable values) that provides the "best" output for the model.
Model Solution
28
The "best" output is the:
Optimal Solution
29
If the alternative does not satisfy all the model constraints, it is rejected as being ----------, regardless of the objective function value.
Infeasible
30
If the alternative satisfies all of the model constraints, it is -------- and a candidate for the "best" solution.
Feasible
31
A variety of software packages are available for solving mathematical models: (2)
1. Microsoft Excel 2. LINGO
32
Often, goodness/accuracy of a model cannot be assessed until solutions are generated; Small test problems having known, or at least expected, solutions can be used for model testing and validation; If the model generates expected solutions, use the model on the full-scale problem.
Model Testing and Validation
33
If inaccuracies or potential shortcomings inherent in the model are identified, take corrective action such as: (2)
1. Collection of more-accurate input data 2. Modification of the Model
34
A managerial report, based on the results of the model, should be prepared; The report should be easily understood by the decision maker.
Report Generation
35
The report should include: (2)
1. The Recommended Decision 2. Other Pertinent Information About the Results (E.g., how sensitive the model solution is to the assumptions and data used in the model)
36
Management Science Techniques: (13)
1. Linear Programming 2. Integer Linear Programming 3. Nonlinear Programming 4. PERT/CPM 5. Inventory Models 6. Waiting Line Models 7. Simulation 8. Decision Analysis 9. Goal Programming 10. Analytic Hierarchy Process 11. Forecasting 12. Markov-Process Models 13. Distribution/Network Models
37
Is a problem-solving approach developed for situations involving maximizing or minimizing a linear function subject to linear constraints that limit the degree to which the objective can be pursued.
Linear Programming
38
Is an approach used for problems that can be set up as linear programs with the additional requirement that some or all of the decision recommendations be integer values.
Integer Linear Programming
39
Help managers responsible for planning, scheduling, and controlling projects that consist of numerous separate jobs or tasks performed by a variety of departments, individuals, and so forth.
Program Evaluation and Review Technique (PERT) / Critical Path Method (CPM)
40
Are used by managers faced with the dual problems of maintaining sufficient inventories to meet demand for goods and, at the same time, incurring the lowest possible inventory holding costs.
Inventory Models
41
Help managers understand and make better decisions concerning the operation of systems involving waiting lines.
Waiting Line (or Queuing) Models
42
Is a technique used to model the operation of a system. This technique employs a computer program to model the operation and perform ----------- computations.
Simulation
43
Can be used to determine optimal strategies in situations involving several decision alternatives and an uncertain pattern of future events.
Decision Analysis
44
Is a technique for solving multi-criteria decision problems, usually within the framework of linear programming.
Goal Programming
45
Is a multi-criteria decision-making technique that permits the inclusion of subjective factors in arriving at a recommended decision.
Analytic Hierarchy Process
46
Are techniques that can be used to predict future aspects of a business operation.
Forecasting Methods
47
Are useful in studying the evolution of certain systems over repeated trials (such as describing the probability that a machine, functioning in one period, will function or break down in another period).
Markov-Process Models
48
Are specialized solution procedures for problems in transportation system design, information system design, project scheduling.
Distribution/Network Models
49
Most Used Management Science Techniques: (4)
1. Linear Programming 2. Integer Linear Programming 3. Distribution/Network Models (Such as Transportation and Transshipment Models) 4. Simulation