Chapter 1: Introducing Business Flashcards

1
Q

What is a Business?

A

A business is an organisation that provides goods and services to consumers in order to make a profit.

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2
Q

What are Finished Goods?

A

Finished goods are those that are ready for customers to buy and use.

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3
Q

What is a for profit organisation?

A

A business that keeps all money that is made after paying expenses.

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4
Q

What is a non for profit organisation?

A

A non for profit organisation does not keep any money earned, instead it goes to charities and community organisations.

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5
Q

What is a market share?

A

Market share refers to the business’s share of the total industry sales for a particular product.

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6
Q

What is a Profit?

A

A business makes a profit when the income earned or the revenue is greater than the costs of production or expenses.

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7
Q

What is an objective?

A

An objective is a goal set by a business to meet at the end of the year like making a certain amount of money by a certain time by selling goods and services.

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8
Q

What is a financial objective?

A

it is a goal set by a company to make a certain amount of money by a certain date by selling goods and services.

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9
Q

What is a social objective?

A

it may be sponsoring community operations, provide employment, community service, social justice, and ethological sustainability.

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10
Q

What is a multinational corporation?

A

It is a company that branches out over many different countries.

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11
Q

What is a personal objective?

A

they are of a higher income and improve financial security, for example, complement the business objectives of growth and diversification.

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12
Q

What is an economy?

A

is a system set up to determine what to produce, how to produce and to whom production will be distributed.

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13
Q

What is economic growth?

A

It occurs when the real value of goods and services increase over a set period of time.

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14
Q

What is a business environment?

A

The business environment refers to the surrounding conditions in which the business operates. It can be divided into two broad categories; internal and external.

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15
Q

What is internal environment?

A

it is sometimes called the micro environment, includes those factors over which the business has some degree of control.

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16
Q

What is external environment?

A

It includes those factors over which the business has little control. It may be further divided into two categories; operating and macro.

17
Q

What is corporate culture?

A

the corporate culture is a set of mostly unwritten or informal rules that spell out how people are to behave most of the time.

18
Q

What is a policy?

A

A policy is general guide to help employees deal with recurring situations.

19
Q

what is an operating environment?

A

a businesses operating environment, sometimes called the task environment, refers to the specific outside stakeholders with whom the business interacts in conducting it business.

20
Q

what is a stakeholder?

A

a stakeholder is any group or individual who has an interest in, or is affected by, the activities of a business.

21
Q

what is a supplier?

A

a businesses suppliers are those organisations and individuals that supply the resources that the business needs to conduct it operations.

22
Q

What is competition?

A

competition is a rivalry among businesses that seek to satisfy a market.

23
Q

what are competitors?

A

Competitors are businesses that offer rival products or services.

24
Q

What is a sustainable competitive advantage?

A

it is the ability of a business to develop strategies that ensure it has an ‘edge’ over it’s competitors.

25
Q

What are interest groups?

A

they are groups of people who attempt to directly influence or persuade an organisation to adopt particular policies.

26
Q

What is a macro environment?

A

it is made up of the broad conditions and trends in the economy and society within which a business operates.

27
Q

what is workplace diversity?

A

it means the multitude of individual differences that exist among people in the workplace.

28
Q

what are business ethics?

A

business ethics is the application of moral standards to business behaviour.

29
Q

Social responsible management

A

is managing an organisation in such a way that the broader social welfare of the community is taken into consideration when making business decisions.

30
Q

Stakeholders

A

are individuals or groups with an interest in the success of the business.

31
Q

Conflict of interest

A

occurs when a person takes advantage of a situation or piece of information for his or her own gain rather than for the employers interest.

32
Q

Corruption

A

is a lack of honesty or integrity; using a position of trust or authority to receive favours, often financial bribes.

33
Q

Code of conduct

A

is a set of ethical standards by which managers and employees should abide.