Chapter 1 - Intro to Interpersonal Communication Flashcards

0
Q

intercultural communication apprehension

A

fear or anxiety pertaining to communication with people from different cultural backgrounds

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
1
Q

communication apprehension

A

fear or anxiety pertaining to the communication process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

intrapersonal communication

A

communication with ourselves

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

interpersonal communication

A

message transaction between two people who work toward creating and sustaining shared meaning (communication with others)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

small group communication

A

communication between and among members of a task group who meet for a common purpose or goal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

organizational communication

A

communication with an among large, extended environments with a defined hierarchy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

mass communication

A

communication to a large audience via the media (TV, radio, Internet, newspaper)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

public communication

A

communication in which one person gives a speech to a large audience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

process

A

ongoing, unending, vibrant activity that always changed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

message exchange

A

transaction of verbal and nonverbal messages being sent simultaneously between two people

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

meaning

A

what communicators create together through the use of messages

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

communication models

A

visual, simplified representations of complex relationships in the communication process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

linear model of communication

A

one-way process that transmit a message from a sender to receiver

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

sender

A

the source of a message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

message

A

spoken, written, or unspoken info sent from sender to receiver

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

receiver

A

target of a message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

channel

A

pathway through which a message is sent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

noise

A

anything that interferes with the message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

physical noise (external noise)

A

stimuli outside of sender or receiver that interfere with a message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

physiological noise

A

biological influences that interfere with message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

psychological noise (internal noise)

A

biases, prejudices, and feelings that interfere with a message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

semantic noise

A

occurs when senders and receivers apply different meaning to the same message

22
Q

context

A

environment in which a message is sent

23
Q

physical context

A

tangible environment in which communication occurs

24
cultural context
cultural environment in which communication occurs
25
social-emotional context
relational and emotional environment in which communication occurs
26
historical context
type of context in which messages are understood in relationship to previously sent messages
27
interactional model of communication
a two-way process in which a message is sent from sender to receiver and from receiver to sender
28
feedback
response to a message
29
internal feedback
feedback we give ourselves when we assess our own communication
30
external feedback
feedback we receive from other people
31
transactional model of communication
reciprocal sending and receiving of messages
32
field of experience
influence of a person's culture, past experiences, personal history, and heredity on the communication process
33
relational history
prior relationship experiences two people share
34
relational rules
negotiable rules that indicate what two relational partners expect and allow when they talk to each other
35
relational uniqueness
ways in which the particular relationship of two relational partners stands apart from other relationships they've experienced
36
self-actualization
process of gaining info about ourselves in an effort to tap our full potential, spontaneity, and talents, and to cultivate our strengths an eliminate our shortcomings
37
irreversibility
the fact that our communication can not be "unsaid" or taken back
38
semiotics
study of signs and symbols in relation to their form and content
39
symbols
arbitrary labels or representations (such a words) for feelings, concepts, objects, or events
40
rule
a prescribed guide that indicates what behavior is obligated, preferred, or prohibited in certain contexts
41
content level
information contained in a message that indicates the topic of the message
42
relationship level
info contained in a message that indicates how the sender wants the receiver to interpret the message
43
dark side of interpersonal communication
negative communication exchanges between people, such as manipulation, deceit, and verbal aggression
44
bright side of interpersonal communication
altruistic, supportive, and affirming communication exchanges between people
45
ethics
the perceived rightness or wrongness of an action or behavior, determined in large part by society
46
categorical imperative
an ethical system, based on the work of philosopher Immanuel Kant, that advances the notion that individuals follow more absolutes
47
utilitarianism
ethical system, develope by John Stuart Mill, that suggests that what is ethical will bring the greatest good for the greatest number of people
48
golden mean
ethical system, articulated by Aristotle, that proposes a person's moral virtue stands between two vices, with the middle, or the mean, being the foundation for a rational society
49
ethic of care
ethical system, based on the concepts of Carol Gilligan, that is concerned with the connections among people and the moral consequences of decisions
50
significant choice
ethical system, conceptualized by Thomas Nilsen, underscoring the belief that communication is ethical to the extent that it maximizes our ability to exercise free choice
51
communication competency
the ability to communicate with knowledge, skills, and thoughtfulness
52
civil communication
the acceptance of another person as an equal partner in achieving meaning during communication