Chapter 1 - Intro to Interpersonal Communication Flashcards

0
Q

intercultural communication apprehension

A

fear or anxiety pertaining to communication with people from different cultural backgrounds

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1
Q

communication apprehension

A

fear or anxiety pertaining to the communication process

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2
Q

intrapersonal communication

A

communication with ourselves

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3
Q

interpersonal communication

A

message transaction between two people who work toward creating and sustaining shared meaning (communication with others)

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4
Q

small group communication

A

communication between and among members of a task group who meet for a common purpose or goal

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5
Q

organizational communication

A

communication with an among large, extended environments with a defined hierarchy

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6
Q

mass communication

A

communication to a large audience via the media (TV, radio, Internet, newspaper)

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7
Q

public communication

A

communication in which one person gives a speech to a large audience

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8
Q

process

A

ongoing, unending, vibrant activity that always changed

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9
Q

message exchange

A

transaction of verbal and nonverbal messages being sent simultaneously between two people

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10
Q

meaning

A

what communicators create together through the use of messages

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11
Q

communication models

A

visual, simplified representations of complex relationships in the communication process

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12
Q

linear model of communication

A

one-way process that transmit a message from a sender to receiver

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13
Q

sender

A

the source of a message

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14
Q

message

A

spoken, written, or unspoken info sent from sender to receiver

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15
Q

receiver

A

target of a message

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16
Q

channel

A

pathway through which a message is sent

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17
Q

noise

A

anything that interferes with the message

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18
Q

physical noise (external noise)

A

stimuli outside of sender or receiver that interfere with a message

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19
Q

physiological noise

A

biological influences that interfere with message

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20
Q

psychological noise (internal noise)

A

biases, prejudices, and feelings that interfere with a message

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21
Q

semantic noise

A

occurs when senders and receivers apply different meaning to the same message

22
Q

context

A

environment in which a message is sent

23
Q

physical context

A

tangible environment in which communication occurs

24
Q

cultural context

A

cultural environment in which communication occurs

25
Q

social-emotional context

A

relational and emotional environment in which communication occurs

26
Q

historical context

A

type of context in which messages are understood in relationship to previously sent messages

27
Q

interactional model of communication

A

a two-way process in which a message is sent from sender to receiver and from receiver to sender

28
Q

feedback

A

response to a message

29
Q

internal feedback

A

feedback we give ourselves when we assess our own communication

30
Q

external feedback

A

feedback we receive from other people

31
Q

transactional model of communication

A

reciprocal sending and receiving of messages

32
Q

field of experience

A

influence of a person’s culture, past experiences, personal history, and heredity on the communication process

33
Q

relational history

A

prior relationship experiences two people share

34
Q

relational rules

A

negotiable rules that indicate what two relational partners expect and allow when they talk to each other

35
Q

relational uniqueness

A

ways in which the particular relationship of two relational partners stands apart from other relationships they’ve experienced

36
Q

self-actualization

A

process of gaining info about ourselves in an effort to tap our full potential, spontaneity, and talents, and to cultivate our strengths an eliminate our shortcomings

37
Q

irreversibility

A

the fact that our communication can not be “unsaid” or taken back

38
Q

semiotics

A

study of signs and symbols in relation to their form and content

39
Q

symbols

A

arbitrary labels or representations (such a words) for feelings, concepts, objects, or events

40
Q

rule

A

a prescribed guide that indicates what behavior is obligated, preferred, or prohibited in certain contexts

41
Q

content level

A

information contained in a message that indicates the topic of the message

42
Q

relationship level

A

info contained in a message that indicates how the sender wants the receiver to interpret the message

43
Q

dark side of interpersonal communication

A

negative communication exchanges between people, such as manipulation, deceit, and verbal aggression

44
Q

bright side of interpersonal communication

A

altruistic, supportive, and affirming communication exchanges between people

45
Q

ethics

A

the perceived rightness or wrongness of an action or behavior, determined in large part by society

46
Q

categorical imperative

A

an ethical system, based on the work of philosopher Immanuel Kant, that advances the notion that individuals follow more absolutes

47
Q

utilitarianism

A

ethical system, develope by John Stuart Mill, that suggests that what is ethical will bring the greatest good for the greatest number of people

48
Q

golden mean

A

ethical system, articulated by Aristotle, that proposes a person’s moral virtue stands between two vices, with the middle, or the mean, being the foundation for a rational society

49
Q

ethic of care

A

ethical system, based on the concepts of Carol Gilligan, that is concerned with the connections among people and the moral consequences of decisions

50
Q

significant choice

A

ethical system, conceptualized by Thomas Nilsen, underscoring the belief that communication is ethical to the extent that it maximizes our ability to exercise free choice

51
Q

communication competency

A

the ability to communicate with knowledge, skills, and thoughtfulness

52
Q

civil communication

A

the acceptance of another person as an equal partner in achieving meaning during communication