Chapter 1 - Intro

Question 1

What is health coaching?

Answer 1

a growth-promoting relationship that elicits autonomous motivation, increases the capacity to change and facilitates a change process thru visioning, goal setting and accountability

Question 2

Vehicle for helping people to achieve a higher level of well-being and performance in life and work

Answer 2

Coaching

Question 3

A partnership with clients in a thought-provoking and creative process that inspires and supports them to maximize their personal and professional potential

Answer 3

Health coaching

Question 4

Coaches honor the client as the __ and believe every client has the potential to be __ and __ in order to fully self-actualize

Answer 4

Expert; creative and resourceful

Question 5

The coach’s responsibility is to:

Answer 5

1. Discover, clarify, and align with what the client wants to achieve
2. Encourage client self-discovery
3. Elicit collaborative and client-generated solutions and strategies
4. Hold the client responsible and accountable

Question 6

Health and wellness coaches are…

Answer 6

Professionals from diverse health backgrounds who work with individuals and groups in a client-centered process to facilitate and empower the client to achieve self-determined goals related to health and wellness. Successful coaching takes place when coaches apply clearly defined knowledge and skills so that clients mobilize internal strengths and external resources for sustainable change.

Question 7

How do coaches help clients?

Answer 7

Coaches help clients:
- enhance self motivation and self regulation
- leverage strengths
- navigate a journey of change
- build other psychological resources needed to change for good - including mindfulness, self-awareness, positivity, hope, optimism, self-efficacy, and resilience
- connect the dots between what hey are and who they want to be

Question 8

Health coaches (vs life coaches)

Answer 8

More listening than talking, more asking than telling, more reflecting than commenting
- not primarily advising clients on how to solve problems or simply educating them on what to do
- Coaches are collaborative and co-creative partners in clients’ journeys to reach their visions and goals
- facilitate the client’s own self-discovery and forward momentum

Question 9

What are some outcomes delivered by coaches?

Answer 9

1. Increased self-awareness and self-knowledge
2. Increased personal responsibility
3. Acquisition of new knowledge and skills
4. Sustainable behavior change
5. Increased life satisfaction
6. Increased self-efficacy
7. Developed sense of purpose and meaning
8. Becoming one’s best self

Question 10

With a focus on building self-efficacy and autonomy, professional coaches are trained to:

Answer 10

1. Meet clients where they are today
2. Ask clients to take charge
3. Guide clients in doing mindful thinking, feeling and doing work that builds confidence
4. Help clients define a higher purpose for their well-being
5. Uncover a client’s natural impulse to be well
6. Support clients in tapping into their innate fighting spirit
7. Address mental & physical health together
8. Assist clients to draw their own health and wellness blueprint
9. Encourage clients to set and achieve realistic goals
10. Harness the strengths needed to overcome obstacles
11. Reframe obstacles as opportunities to learn and grow
12. Enable clients to build a support team
13. Inspire and challenge clients to go beyond what they would do alone

Question 11

What health coaches do not do?

Answer 11

Don’t show up as experts who primarily analyze problems, give advice, prescribe solutions, recommend goals, develop strategies, teach new skills, or provide education

Question 12

What is the main goal of health coaching?

Answer 12

The goal of coaching is to encourage personal responsibility, reflective thinking, self-discovery, and self-efficacy. We want clients to discover their own answers and to create their own possibilities, rather than be given answers or direction by the coach.

Question 13

Expert Approach: Authority vs Coach Approach:

Answer 13

Partner

Question 14

Expert Approach: Educator vs Coach Approach:

Answer 14

Facilitator of change

Question 15

Expert Approach: Defines agenda vs Coach Approach:

Answer 15

Elicit’s client’s agenda

Question 16

Expert Approach: Feels responsible for client’s health

vs Coach Approach:

Answer 16

Client is responsible for health

Question 17

Expert Approach: Solves problems

vs Coach Approach:

Answer 17

Fosters possibilities

Question 18

Expert Approach: Focuses on what’s wrong

vs Coach Approach:

Answer 18

Focuses on what’s right

Question 19

Expert Approach: Has the answers

vs Coach Approach:

Answer 19

Co-discovers the answers

Question 20

Expert Approach: Interrupts if off topic

vs Coach Approach:

Answer 20

Learns from client’s story

Question 21

Expert Approach: Works harder than client

vs Coach Approach:

Answer 21

Client works as hard as coach

Question 22

Expert Approach: Wrestles with client

vs Coach Approach:

Answer 22

Dances with client

Question 23

Thomas Gordon has outline 12 ways of being that do NOT demonstrate a coach approach:

Answer 23

1. Ordering, directing or commanding
2. Warning, cautioning, or threatening
3. Giving advice, making suggestions, or providing solutions
4. Persuading with logic, arguing, or lecturing
5. Telling people what they should do; moralizing
6. Disagreeing, judging, criticizing, or blaming
7. Agreeing, approving, or praising
8. Shaming, ridiculing, or labeling
9. Interpreting or analyzing
10. Reassuring, sympathizing, or consoling
11. Questioning or probing
12. Withdrawing, distracting, humoring, or changing the subject

Question 24

6 ways to summarize health coaching and what it includes:

Answer 24

1. A process that is fully or partially patient-centered
2. Includes patient-determined goals
3. Incorporates self-discovery and active learning processes
4. Encourages accountability for behavioral goals
5. Provides some type of education along with using coaching processes
6. Coaching occurs as an ongoing relationship with a coach who is trained in specific behavior change, communication, and motivation skill

Question 25

Coaching progress through several stages:

Answer 25

1. Coaches + clients discuss the coaching contract and help clients understand the coaching process and expectations
2. Before + during the first session, clients provide background info so that coaches are well-informed on the priorities, key concerns and any medical conditions. In the beginning, increasing self-awareness is an important goal of coaching, and assessments are an efficient tool to support self-discovery.
3. During the first sessions, clients work toward creating a wellness vision, and 3 month plan and goals to move toward that vision. Clients also confirm that they are ready and committed to do the work.
4. The wellness vision and 3 month plan are reviewing and agreed in detail. Clients commit to 3-5 goals or small steps each week to enable progress toward the goals and vision.
5. In each following coaching session, coaches + clients review progress, elevating energy, brainstorming strategies, meeting challenges, developing solutions, generating possibilities and agreeing on goals for the following week.
6. During most sessions, a key topic is explored and resolved in a generative moment so that the client navigates around emerging challenges to continue to the change path.

Question 26

What are 10 considerations coaches must consider in knowing whether a coaching relationship is functioning effectively?

Answer 26

1. Make sure clients are working just as hard as you are
2. Make sure clients are talking more than you are
3. Make sure clients first try to find the answers themselves
4. Ask permission to give expert advice, if you think it might be beneficial, so that the client is still in control.
5. Brainstorm 2-3 choices with a client so that the client taps into their own creativity and remains the informed decision maker.
6. Speak less & simply - delivering 1 question or reflection at a time
7. Throughout the process, always consider how to use the coach approach (inquiry/reflections) before offering expert approach.
8. Balance questions with reflections so it doesn’t feel like an interrogation.
9. Use silence to elicit deeper thinking
10. If clients confirm that they need to acquire new knowledge and skills to reach their goals and visions, help clients define the path to gaining the new knowledge and skills, with input from other experts when needed.

Question 27

Coaching psychology is a branch of psychology that is concerned with the …

Answer 27

Systematic application of the behavioral science of psychology to the enhancement of life experience, work performance and wellbeing for individuals, groups and organizations

Question 28

Coaching psychology focuses on…

Answer 28

Facilitating goal attainment and on enhancing the personal and professional growth and development of clients in personal life and in work. It’s the science of coaching relationships that are designed to deliver self-actualization, is vibrant, creative and evolving rapidly.

Question 29

What are the bodies of knowledge that are applied in coaching psychology?

Answer 29

• self-determination
• positive psychology
• appreciative inquiry
• nonviolent communication
• motivational interviewing
• emotional intelligence
  -design thinking
• flow theory
  -social cognitive theory
• adult and constructive development

Question 30

The end game of coaching is self-determination… which is ..

Answer 30

A client’s ability to reach their highest level of motivation, engagement, performance, persistence, and creativity