Chapter 1- Human Resource Management: A Strategic Function Flashcards

1
Q

True or False.
Human resource management (HRM) encompasses those activities designed to provide for and coordinate the human resources of an organization.

A

True

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2
Q

True or False.

The Human Resource (HR) function in an organization represents one of the organization’s largest investments.

A

True.

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3
Q

True or False.
Human resources development is concerned with designing and implementing compensation and benefit systems for all employees.

A

False.

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4
Q

True or False.

Human resource management is seen as being much narrower and more clerically oriented than personnel management.

A

False.

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5
Q

True or False.
One of the human resource functions is to provide assistance to employees with personal problems that influence their work performance.

A

True.

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6
Q

True or False.
The primary function of a human resource department is to provide support to operating managers on all human resource matters.

A

True.

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7
Q

True or False.
A human resource generalist is a manager who performs human resource functions in addition to his normal managerial activities.

A

False.

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8
Q

True or False.

A human resource department normally acts in an advisory capacity and does not have authority over operating managers.

A

True.

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9
Q

True or False.

The age of retirement has been gradually decreasing over the last ten years.

A

False.

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10
Q

True or False.

Downsizing is he laying off of large numbers of managerial and other employees.

A

True.

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11
Q

True or False.
Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed is known as outsourcing.

A

False.

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12
Q

True or False.
Today HRM is clearly divorced from the management and the strategic planning process of the organization, and occupies a purely administrative role.

A

False.

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13
Q

True or False.

Telecommuting is becoming more popular in today’s organization.

A

True.

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14
Q

True or False.

It is desirable for human resource managers to become well-rounded businesspeople.

A

True.

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15
Q

True or False.
HR managers should take a moralistic approach when dealing with operating managers, ceasing to focus on the importance of increasing profits.

A

False.

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16
Q

True or False.

The level of communication should be determined by the instigator of the communication.

A

False.

17
Q

True or False.

The HR scorecard system uses a mix of quantitative and qualitative measures to evaluate performance.

A

True.

18
Q

True or False.

Information is the raw material from which data is developed.

A

False.