Chapter 1 Definitions Flashcards
MPSM
Allows you to embark creative jaunts within the systematic approach to a problem
Language of Variables
Untangling an issue and defining it as a series of variables
Discrepancy
A deviation, situation where 2 things don’t match. norm vs Reality
Action problem
A discrepancy between norm & reality
Problem-owner
The person responsible for a solution to a problem
Research population
The subject of the investigation you are performing
Knowledge problem
A description of the research population, the variables that need to be investigated
The search cycle
Used to solve a knowledge problem. Consists of 8 phases
Problem context
The full scope of exists problems
Quick & dirty (identification)
A rapid, uncomplicated inventory of existing inventory of existing data & perspectives made without performing actual research.
Problem identification
Systematically establishing a quantifiable core problem.
Problem cluster
A model used to map different problems & their mutual relationships.
Concretising variables
Highlighting aspects of variables used. These indicators may or may not exactly encompass the variable
Decomposing variables
Variables can be split up into separate parts. Ex: profit variable: revenue-costs
Research cycle
Approach to research in order to obtain required information. Done through a stepwise process.
Problem analysis
Researching a problem to find out its causes, and establishing interrelationships between causes & effects
Attributes
Characteristics of solutions
Conjunction criteria
Demands that a potential solution has to meet. Known as cut-off criteria or killer requirements.
Consensus
A state where everyone in a meeting is in agreement
Qualified majority
An agreement which sets additional demands with regards to decision - making
Lexicographical method
A method of deciding using a set of ranked criteria.
Majority rule
A rule that favours the option which scores best in the largest number of criteria
Morphology
A creative technique used to come up with solutions
Moscow rules
Prioritizing requirements that are a part of a solution. Ex: must have, could have, etc.
Sub-attributes
Splitting a criterion or attribute into component parts yields sub-attributes.
Synectics
Coming up with a solution based on looking at the problem in a different realm, time, or place.
Threshold value
Minimum amount
Probability theory
To calculate the risks involved in an option or event.
Scenario
Using various scenarios t “scenario plan”
Bottom-up
Workplace input is possible
BCH model
Balance, cohesion, heterogeneity. Used for an internal analysis of an organization.
Top-down
All communication originate from management
Change management
Supervise, organize, and have others execute change within an organization.
Yammer
Social media platform that works by submitting short messages
Formative evaluation
Reviewing the causesof the effects encountered.
Summative evaluation
Establishing whether your goals have been met
Cross-sectional research
Performing all measurements virtually simultaneously
Longitudinal - research
Performing measurements at different points in time.
Operationalisation
Using indicators to make variables quantifiable
Internal validity
Formulating & constructing research designs and measuring instruments
External validity
Can the research be applied to a different research population?
Construct validity
Concerned with whether abstract concepts are properly operationalised
