Chapter 1 Definitions

Question 1

Anthropology

Answer 1

Study of the cultural physical and social development of humans and their customs and beliefs

Question 2

Generalist approach

Answer 2

The knowledge values and skills to perform several job functions

Question 3

Evidence-based practice

Answer 3

based upon knowledge and about their effectiveness

Question 4

Case management

Answer 4

The activities of planning and coordinating and delivering treatment strategies

Question 5

Partnerships

Answer 5

human service organizations work together to better serve the client

Question 6

Networking

Answer 6

human service professionals and agencies to deliver quality services

Question 7

Team

Answer 7

Working together in groups or units to provide efficient and effective client Services

Question 8

Sociology

Answer 8

Study of the ways in which human societies influence the people who live in the societies

Question 9

Social care

Answer 9

Assistance to clients in meeting their social needs, temporarily or long-term cannot care for themselves

Question 10

Social control

Answer 10

Assistance for those individuals who could provide for themselves but have failed to do so or inappropriate behavior

Question 11

Rehabilitation

Answer 11

Rehabilitation the process of returning an individual to a prior state of functioning

Question 12

Self-sufficiency

Answer 12

The ability to care for oneself

Question 13

Problems in living

Answer 13

Problems that focus on the client their environment and the interaction between them

Question 14

Social justice

Answer 14

Supporting and engaging fair treatment of all individuals in a society and confronting Injustice

Question 15

Profession

Answer 15

A occupation that is important to society based on academic training and bound by ethical standards

Question 16

Psychology

Answer 16

The study of the mind and behavior

Question 17

Acceptance

Answer 17

The helper to be receptive to the client regardless of factors; dress or behavior

Question 18

Administrator

Answer 18

A professional whose primary responsibilities are planning and organizing services

Question 19

Community caretakers

Answer 19

Non-professionals who reside in the community and provide assistance and support to those in need

Question 20

Confidentiality

Answer 20

The helpers assurances to clients that their cases will not be discussed without others

Question 21

Counselors

Answer 21

Individuals who help people cope with a variety of problems including personal social educational and career concerns

Question 22

Cultural broker

Answer 22

Negotiate the cultural divide that influences access and effective use of services and the development of self-sufficiency

Question 23

Empathy

Answer 23

Understand feelings from the client’s perspective

Question 24

Flexibility

Answer 24

To shift their perspectives of helping clients problems and interventions w/ versatility

Question 25

Frontline helper

Answer 25

Direct services to the client

Question 26

Generalist

Answer 26

A human service professional with diverse skills and functions that are applicable in a number of settings with a variety of client groups

Question 27

HS - BCP

Answer 27

Human service board certified practitioner certification indicates that the individual meets 11 core human service content areas

Question 28

Human service professional

Answer 28

Educated and trained individual who provides services to individual families groups and communities in need

Question 29

Individuality

Answer 29

The qualities are characteristics that make each person unique and distinct from all other people

Question 30

Physicians

Answer 30

Medical doctors who perform medical examinations diagnose illnesses treat injury or disease people and advise patients are maintaining good health

Question 31

Psychiatrist

Answer 31

Physicians concerned with the diagnosis treatment and prevention of mental illness

Question 32

Psychologist

Answer 32

Have advanced degrees in the study of human behavior and who provide counseling perform assessments and conduct research in that field

Question 33

Self-awareness

Answer 33

The process of learning about oneself

Question 34

Self-determination

Answer 34

The act of deciding on oneself a course of action or resolution to a problem

Question 35

Self-help groups

Answer 35

Numbers of like-minded individuals facing similar challenges that meet together to support each other

Question 36

Social workers

Answer 36

Professionals with training and social welfare human behavior and the social environment who work with individuals families and groups

Question 37

Tolerance

Answer 37

The helpers ability to be patient and fair with each client

Question 38

Values

Answer 38

Statement of beliefs about what guides behavior and provides direction to people’s lives

Question 39

Volunteers

Answer 39

Provide a service to others without expectation of pay or financial benefit