Chapter 1: Communication Process, Principles, And Ethics Flashcards

1
Q

refers to the exchange of information between two or more people. For communication to succeed, both participants must be able to exchange information and understand each other. If the flow of information is blocked for some reason or the parties cannot make themselves understood, then communication fails.

A

communication process

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2
Q

A. COMPONENTS OF COMMUNICATION

A
  1. Sender
  2. Receiver
  3. Message
  4. Medium
  5. Feedback
  6. Noise
  7. Context
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3
Q

who is also called the communicator or source. The sender has some kind of information - a command, request, or idea - that he or she wants to share with others. In order for that message to be received, the sender must first encode the message in a form that can be understood and then transmit it.

A
  1. Sender
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4
Q

is directed is called the receiver or the interpreter. In order to comprehend the information from the sender, the receiver must first be able to receive the sender’s information and then decode or interpret it.

A
  1. Receiver
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5
Q

or content is the information that the sender wants to relay to the receiver. It is relayed between the parties. Put all three together and you have the communication process as its most basic.

A
  1. Message
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6
Q

Also called the channel, the medium is the means by which a message is transmitted. Text messages, for example, are transmitted through the medium of cell phones.

A
  1. Medium
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7
Q

The communication process reaches its final point when the message has been successfully transmitted, received, and understood.

A
  1. Feedback
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8
Q

This can be any sort of interference that affects the message being sent, received, or understood. It can be as literal as static over a phone line or esoteric as misinterpreting a local custom.

A
  1. Noise
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9
Q

This is the setting and situation in which communication takes place. Like noise, context can have an impact on the successful exchange of information.

A
  1. Context
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10
Q

B. The communication process

A

Sender>Message> Transmission> Recipient> Receiver<>Feedback

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11
Q
  1. Communication is an interaction situation wherein the participants are affected by each one’s behavior.
  2. One does communicate
  3. The message received is not necessarily the message sent.
    4 Communication occurs simultaneously at more than one level.
A

C. Principles of Communication

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12
Q

refers to any communication about communication or any verbal or non-verbal cues about the literal content of the message sent.

A

This second level of communication is called meta-communication

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13
Q

(4) These principles underlie the workings in real life of interpersonal communication. They are basic to communication, thus, we can’t ignore them:

A
  1. Interpersonal communication is inescapable.
  2. Interpersonal communication is irreversible.
  3. Interpersonal communication is complicated
  4. Interpersonal communication is contextual.
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14
Q

communication does not happen in isolation. There is:

A

a. Psychological context
b. Relational context
c. Situational context
d. Environmental context
e. Cultural context

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15
Q

is the notion that an individual’s or group’s behavior are governed by their morals which in turn affects communication. Generally speaking communication, ethics deals with the moral good present in any form of human communication.

A

D. ETHICS OF COMMUNICATION

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