Chapter 1: Business Analysis 101 Flashcards
Area or boundaries being analyzed
Domain
Set of changes to a current State. A solution enables a domain to: meet a business need, solve a business problem, take advantage of an opportunity
Solution
The function of this role is to solve problems and work as a liaison among all technical and non-technical stakeholders.
Business Analyst
artifacts, practices or information from any participating entity that is used to perform or manage the project
OPA-Organizational Process Assets
Higher-level statements of the goals, objectives or needs of a domain/enterprise.
Business Requirements
Business Requirements are developed in this knowledge area that consists of defining business needs, assess capability gaps, determine solution approach, define solution scope, define business case
Enterprise Analysis
Statements of the needs of a particular stakeholder or class/group of stakeholders
Stakeholder Requirements
Solution characteristics to satisfy business and stakeholder requirements
Solution Requirements
Behavior and information managed by the solution
Functional Requirements
Conditions that do not involve behavior or functionality describing environmental conditions or qualities
Non-Functional Requirements
Knowledge are that stakeholder and solution requirements are developed in that consists of prioritize requirements, organize requirements, specify and model requirements, define assumptions and constraints, verify requirements and validate requirements
Requirements Analysis
Capabilities of the solution to transition from the current to future state and are not needed after transition is completed. Differentiated from other requirements because they are always temporary.
Transition Requirements
Knowledge area that transition requirements are developed in.
Solutions Assessment and Validation
Responsible and accountable for the execution of BA activities (BSA, SA, Process Analyst, Consultant and Product Owner)
Business Analyst
Makes use of products or services produced (segmented by market, geography and industry, among others)
Customer
Individual with in-depth knowledge of a topic relevant to the business need or solution scope (broken out by organizational unit and job role)
Domain SME
Directly interacts with the solution (broken out by organizational unit and job role)
End User
Responsible for designing and implementing solution (project librarian, change manager, config manager, solution architect, dev, DBA, trainer
Implementation SME
Supports operation of project activities (help desk, network tech, release mgr)
Operational Support
Ensures project’s objectives are met while balancing project assumptions and constraints related to the scope, budget, schedule, resources, quality and risk, among others (scrum master, team leader)
Project Manger
Provides products or services (providers, consultants)
Supplier
Responsible for determining how to verify that the solution meets the requirements defined by the BA within the verify requirements task (QA analyst)
Tester
Responsible for the definition and enforcement of standards ( govt, regulatory bodies and auditors)
Regulator
Responsible for initiating the effort to define a business need and develop a solution (mgrs, execs, pm, process owners)
Sponsor
Identifying business problems and assessing proposed solutions so that a full understanding of all needs can be provided to stakeholders
analytical thinking and problem solving
developing working relationships with stakeholders, incorporating qualities such as trust and ethical behavior
behavioral characteristics
understanding general business principles, and how analysis and available solutions will interact within the business environment
business knowledge
enhancing the communication methods and practices between analysts and stakeholders so that there is a clear understanding of ht needs and objectives between parties
communication skills
facilitating interaction between stakeholders and divisions, and fostering management involvement so that all goals and objectives are met for current and future projects
interaction skills
the tools used during the development and distribution of requirements to stakeholders
software applications
minimal requirements met for a solution to be considered implementable
acceptance criteria
requirements used to evaluate multiple solutions
evaluation criteria
requirements that must be met for a solution to be considered acceptable by key stakeholders
acceptance and evaluation criteria definition
the recording of a current state so that a comparison against future states is possible
baselining
a comparison of an organization’s practices against its own or a competitor’s superior performance in areas of strategy, ops and processes, and how much strengths can best be utilized to improve future enterprise ops.
benchmarking