Chapter 1 Flashcards
the basic premise and assumptions of the field of organizational behavior in general, and of this text in particular, are that managing the people—the human resources of an organization—have been, are, and will continue to be
the major challenge and critical competitive advantage.
Beyond Human Capital is, who you know—networks, connections, friends) Called?
Social Capital
Beyond Human Capital, who you are in terms of confidence, hope, optimism, resiliency, and, more importantly, who you can become, i.e., one’s possible authentic self is called?
“positive psychological capital
What did the Gallup Pole conclude?
the single most dominant thought and primary driver of almost everyone, in every corner of the plant, is, “I want a good job.”
the organization of enterprises and effective strategies will depend more on development and deployment of intellectual resources than on the management of physical assets Is called?
Intelligent Enterprise
real controversy takes place, often involving substantial restructuring of the entire scientific community under conditions of great uncertainty.
“paradigm effect,”
Management is generally considered to have three major dimensions—
technical, conceptual, and human
Most managers thought, and many still think, that their employees were basically lazy, that they were interested only in money, and that if you could make them happy, they would be high performers is called?
Theory X
Roughly half of today’s managers really believe and buy into the importance of the human side of enterprise and that the people are truly the competitive advantage of their organizations. Taken a step further, however, only about half of those who believe really do something about it is called ?
“one-eighth” situation
managers today know this importance and how to implement the approach to improve organizational performance, but still are not doing it is called?
The Knowing-Doing Gap
They identify five sources that seem to prevent the majority of managers from effective implementation and sustainability:
(1) hollow talk, (2) debilitating fear, (3) destructive internal competition, (4) poorly designed and complex measurement systems, and (5) mindless reliance on precedent
principles based on best evidence into organizational practices is called ?
evidence-based management or simply EBM
The starting point in this journey of closing the science-practice gap and becoming a Practitioner-Scientist is to have what?
an understanding and appreciation of history and research methods
What Study provided historical roots for the notion of a social organization made up of people and mark the generally recognized starting point for the academic field of Organizational Behavior
Hawthorne studies
