Chapter 1 Flashcards

1
Q

What are the five components that make up an information system?

A

hardware, software, data, people, process

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2
Q

What are three examples of information system hardware?

A

There are a number of possible answers: a PC, a printer, a mouse, tablets, mobile phones, etc.

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3
Q

Microsoft Windows is an example of which component of information systems?

A

It is an operating system, which is a part of the software component.

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4
Q

What is application software?

A

Software that does something useful.

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5
Q

What roles do people play in information systems?

A

Helpdesk support, systems analyst, programmer, and CIO.

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6
Q

What is the definition of a process?

A

A process is a series of steps undertaken to achieve a desired outcome or goal.

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7
Q

What was invented first, the personal computer or the Internet (ARPANET)?

A

The Internet- it was activated in 1969; the personal computer was introduced in 1975.

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8
Q

In what year were restrictions on commercial use of the Internet first lifted? When were eBay and Amazon founded?

A

Restrictions were lifted in 1991, Amazon was founded in 1994, and eBay was founded in 1995.

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9
Q

What does it mean to say we are in a “post-PC world”?

A

The personal computer will no longer be the primary way that people interact and do business.

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10
Q

What is Carr’s main argument about information technology?

A

That information technology is just a commodity and cannot be used to gain a competitive advantage.

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