Chapter 1-8 Study Guide

Question 1

Benefits of public speaking

Answer 1

1. Confidence
2. Critical thinking skills
3. Adaptability
4. Fine-tuning verbal and nonverbal skills
5. Problem-solving
6. Research and analysis
7. Leadership development
8. Influence

Question 2

Linear model of communication

Answer 2

One way; one channel (eg. Monologue)

Question 3

Transactional model of communication

Answer 3

Two ways and involves feedback; sender to receiver, then receiver back to sender.

Question 4

Are persuasion and ethics connected?

Answer 4

Yes they are always connected.

Question 5

Hearing

Answer 5

Physiological

Question 6

Listening

Answer 6

Psychological. Involves attending, understanding, responding, and remembering a message. It takes more effort, commitment, focus, and energy. (I.e. Required you to engage)

Question 7

Things to do to reduce the impact of communication apprehension

Answer 7

• have proper planning
• think through the audience
• positive thoughts both before and during presentation

Question 8

Situational anxiety definition

Answer 8

A free or anxiety associated with either real or anticipated communication with another person or persons

Question 9

Psychological symptoms of situational anxiety

Answer 9

• stomach butterflies
• dry mouth
• sweating
• talking too fast or shortness of breath
• dizzy or light headed

Question 10

Visualization and how it can positively effect speeches

Answer 10

Seeing your speech in your mind’s eye. This is essentially a form of self hypothesis.

Question 11

Supportive listening

Answer 11

Helps the speaker solve a problem; required considerable discernment and skill.

Question 12

What is an audience analysis?

Answer 12

Gathering information about the people in your audience so that you can understand their needs, expectations, beliefs, values, attitudes, and likely opinions

Question 13

What does an audience analysis look like?

Answer 13

• direct observation
• interviews
• survey
• focus groups
• existing research

Question 14

Three most common types of speeches

Answer 14

1. Entertaining
2. Informative
3. Persuasive

Question 15

Thesis statement

Answer 15

Short declarative sentence that emphasizes the main topic of your speech.

Question 16

Entertaining speeches

Answer 16

Can either be informative persuasive but the context or theme of the speech requires the speakers to think about the speech in terms of audience enjoyment.

Question 17

Support

Answer 17

• refers to a range of strategies that are used to develop he central idea and specific purpose.
• used to clarify content, increase speaker credibility, and make your speech more vivid.

Question 18

Credibility

Answer 18

Believability of the speaker

Question 19

Ethics

Answer 19

A set of beliefs of what is right and wrong

Question 20

Dialogical theory of public speaking

Answer 20

• meanings are in people not words
• dialogue vs. monologue
• context and social situations
• cultural influences

Question 21

How persuasion and ethics are connected

Answer 21

• you are able to persuade and audience, group of people, or a single person if you are an ethical speaker
• ethical pyramid: intent, means, and outcome

Question 22

Public speaking (definition)

Answer 22

The process of designing and delivering a message to an audience.
Effective public speaking includes:
-understanding your audience and speaking goals
-choosing elements in your speech double engage your audience with your topic
-delivering your message skillfully