Chapter 1

Question 1

a degree granted by a junior college at the end of a two-year course

Answer 1

associate’s degree

Question 2

inherent characteristic

Answer 2

attribute

Question 3

skill and ease in using the hands

Answer 3

dexterity

Question 4

to make, invent, or arrange in an unplanned or spontaneous manner

Answer 4

improvise

Question 5

testimonials showing that a person is titles to credit or has a right to exercise official power

Answer 5

credentialed

Question 6

ability to be objectively aware of and have insight into another’s feelings, emotions, and behaviors, to be aware of the significance and meaning of these to the other person

Answer 6

empathy

Question 7

certified medial assistant who has successfully completed AAMA’s national certification examination

Answer 7

certified medical assistant [(CMA) (AAMA)]

Question 8

the ability to perform a set of skills on a reproducible basis

Answer 8

competency

Question 9

the qualities that characterize or distinguish a professional person who conforms to the technical and ethical standards of the professsion

Answer 9

professionalism

Question 10

the range of clinical procedures and activities that are allowed by law for a profession

Answer 10

scope of practice

Question 11

an NHA certification for clinical medical assistant

Answer 11

certified clinical medical assistant (CCMA)

Question 12

guarantees as being true or as represented by or as meeting a standard

Answer 12

certification

Question 13

transitional stage providing opportunity to apply theory learned in the classroom to a health care setting through practical, hands-on experience

Answer 13

practicum

Question 14

permission by competent authority (the state) to engage in a profession; permission to act; permission statement authorizing the use of copyrighted computer software

Answer 14

license

Question 15

transition stage between the classroom and actual employment; may also be referred to as internship or practicum

Answer 15

externship

Question 16

conformity in fulfilling official requirements

Answer 16

compliance

Question 17

granting of licenses to practice a profession

Answer 17

licensure

Question 18

a document bearing record of graduation from or of a degree conferred by an educational institution

Answer 18

diploma

Question 19

transition stage between classroom and employment

Answer 19

internship

Question 20

credential awarded for successfully passing the AMT examination

Answer 20

registered medical assistant (RMA [AMT])

Question 21

process whereby recognition is granted to an educational program for maintaining standards that qualify its graduates for professional practice; to provide with credentials

Answer 21

accreditation

Question 22

temperament, character, personality

Answer 22

disposition

Question 23

health care environment where services are provided on an outpatient basis, Ambulatory is from the latin and means “capable of walking.”
ex: solo-provider’s office, the group practice, the urgent care center, and the health maintenance organization

Answer 23

ambulatory care setting

Question 24

to make an action or process easier

Answer 24

facilitate

Question 25

privately owned and managed facility, a profit-making organization

Answer 25

proprietary

Question 26

four-year academic degree conferred by colleges and universities

Answer 26

bachelor’s degree