Chapter 1 Flashcards
IS Information System
an arrangement of people, data, processes, and information technology that interact to collect, process, store, and provide as output the information needed to support an organization.
IT Information Technology
a contemporary term that describes the combination of computer technology (hardware and software) with telecommunications technology (data, image, and voice networks).
TPS Transaction Processing System
an information system that captures and processes data about business transactions.
MIS Management Information System
an information system that provides for management-oriented reporting based on transaction processing and operations of the organization.
DSS Decision Support System
an information system that either helps to identify decision-making opportunities or provides information to help make decisions.
EIS Excecutive Infromation System
an information system that supports the planning and assessment needs of executive managers.
Expert System
an information system that captures the expertise of workers and then simulates that expertise to the benefit of nonexperts.
communication and collaboration system
an information system that enables more effective communications between workers, partners, customers, and suppliers to enhance their ability to collaborate.
Office automation system
an information system that supports the wide range of business office activities that provide for improved work flow between workers.
Stakeholders
any person who has an interest in an existing or proposed information system. Stakeholders may include both technical and nontechnical workers. They may also include both internal and external workers.
Stakeholder - System Owner
an information system’s sponsor and executive advocate, usually responsible for funding the project of developing, operating, and maintaining the information system.
Stakeholder - System User
a “customer” who will use or is affected by an information system on a regular basis—capturing, validating, entering, responding to, storing, and exchanging data and information.
Value and benefits of system infomration
Increased Business Profit Reduced Business Costs Costs and Benefits of the System Increased Market Share Improved Customer Relations Increased Efficiency Improved Decision Making Better Compliance with Regulations Fewer Mistakes Improved Security Greater Capacity
System designers
a technical specialist who translates system users’ business requirements and constraints into technical solutions. She or he designs the computer databases, inputs, outputs, screens, networks, and software that will meet the system users’ requirements.
System builders
a technical specialist who constructs information systems and components based on the design specifications generated by the system designers.
