Chapter 1-5 Flashcards
What is business analysis?
The definition of requirements for improving processes and systems, reducing their costs, enhancing their sustainability, and the quantification of potential business benefits
There is a need for the business analyst to take what kind of view of the business?
Holistic
Name one pro of using an external consultant?
- use on an as - needed basis
-cost is lower
pros of an internal consultant?
- no KT is needed
Name the development of BA?
-alignment
-definition
-design
-implementation
-realisation
Which one of the following describes the horizontal part of the T in T Shaped people?
Multi-disciplinary breadth of skills and knowledge
Which one of the following describes the vertical part of the T in T-shaped people?
Deep knowledge and skill of specific domains
What three areas make up a business analyst?
personal qualities, business knowledge, professional techniques
Adaptive strategy development
Some organisations develop strategy in an iterative way based upon market and stakeholder feedback
Linear strategy development
The determination of the basic long-term goals of an enterprise
What are the strengths/weaknesses?
VMOST analysis
Resource audit
What are the opportunities/threats?
PESTLE
porters five forces analysis
Which tool is often used to pull together the results of an analysis of the external and internal environments?
SWOT
Who are involved in the BA service work
External, governance, operational, project stakeholders
Qualitative approaches
Workshops
Observation
Interviews
Scenarios
Prototyping
User role analysis
