Chapter 1-4 Questions Flashcards
Which one of the following should the chef consider when planning a menu?
A. restaurant layout and design
B. type of equipment available
C. skill of the employees
D. all of the above
D. All of the above
Which one of the following is most likely to reduce your labor costs?
A. increasing the size of your menu
B. purchasing convenience, value-added foods
C. extending your hours of operation
D. all of the above
B. Purchasing convenience, value added foods
Which one of the following is an example of misrepresenting product quality on your menu?
A. serving a bowl of soup that is the same size as a cup, yet charging a higher price
B. indicating that an item is fresh when it had been frozen
C. noting that you serve prime rib when in fact you are serving a choice grade of beef
D. serving maple-flavored syrup when you indicate on the menu that it is maple syrup
C. Noting that you serve prime rib when in fact you are serving a choice grade of beef
A standard of identity
A. defines what a product must be in order to be called a certain name
B. indicates the minimum amount of a product that must be served to guests
C. indicates the minimum quality of an item that must be served
D. none of the above
A. Defines what a product must be in order to be called a certain name
A menu that repeats itself according to a predetermined pattern is referred to as a
A. day part menu
B. cycle menu
C. down-time menu
D. daily menu
B. Cycle menu
Another name for a fixed-price menu is
A. bundled menu
B. all-inclusive menu
C. taster menu
D. all of the above
D. All of the above
The opposite of a fixed-price menu is the
A. café menu
B. catering menu
C. meal part menu
D. a la carte menu
D. A la carte menu
A food item’s “point of origin” is an important menu planning consideration because
A. it can have an impact on the culinary quality of the item
B. you might want to indicate on the menu where the food item comes from C. it may have a significant impact on the item’s taste and texture
D. all of the above
D. All of the above
If you note on your menu that your steaks are broiled instead of grilled, it is important to always serve broiled steaks because
A. some guests may have dietary restrictions that forbid grilled foods
B. the taste of the steaks will be different depending on whether they are grilled or broiled
C. the texture and appearance of the steaks will be different depending on whether they are grilled or broiled
D. all of the above
D. All of the above
A description of all the product characteristics required to fill certain production and/or service needs is called a
A. product specification
В. order specification
C. price specification
D. cost specification
A. Product specification
Which consideration is usually the most important in determining the information to be included on a spec?
A. storage requirements
B. service style
C. time and money available
D. company goals and policies
D. Company goals and policies
Who tends to write the specs in most independent operations?
A. company personnel
B. government employees
C. hired experts
D. buyer and seller, working together
D. Buyer and seller working together
Specifications that request a quality difficult for suppliers to provide can often add to a product’s
A. value
B. customer satisfaction
C. cost
D. inequality among bidders
C. Cost
Writing specifications that are too tight tends to
A. allow a buyer to concentrate on EP prices
B. waste a lot of time, money, and effort
C. result in too many eligible suppliers
D. alienate all suppliers
B. Waste a lot of time, money and effort
In order to decide quality standards, hospitality operators must measure the types of quality standards that their
A. customers expect
B. employees expect
C. competitors expect
D. company owners expects
A. Customers expect
Who usually specifies the quality levels of fresh produce?
A. buyer
B. receiver
C. supplier
D. owner/manager
A. Buyer
Another term for product specification is
A. standard recipe
B. product identification
C. product quality
D. standard identification
B. Product identification
Which one of the following is the most critical piece of information to include on the product specification?
A. intended use
B. packaging
C. product size
D. yield
A. Intended use