Chapter 1

Question 0

How can businesses use information systems?

Answer 0

Businesses can use information systems to increase revenues and reduce cost.

Question 1

What is an information system?

Answer 1

Information system is set of interrelated components or elements that:

• collect (input)
• manipulate (process)
• store
• disseminate (output) data and information
• provide a corrective reaction (feedback mechanism) to meet an objective

Question 2

Who are information systems used by?

Answer 2

Information systems are used by:

• sales representatives
• managers
• financial advisors

Question 3

What is data?

Answer 3

Data is raw facts

Question 4

What is information?

Answer 4

Information is a collection of facts organized in such a way that they have value beyond the facts themselves

Question 5

What is a process?

Answer 5

A process is set of logically related task

Question 6

What is knowledge?

Answer 6

Knowledge is awareness and understanding of a set of information.

Question 7

What is the process of transforming data?

Answer 7

Data…..the transforming process….information

Question 8

What are the types of data and explain each

Answer 8

Types of data are:

Question 9

What are the characteristics of valuable information and explain each

Question 10

What is a system?

Answer 10

A system is a set of elements or components that interact to accomplish goals

Question 11

What are components of a system?

Answer 11

Components of a system are:

Question 12

What is efficiency?

Answer 12

Efficiency is a measure of what is produced divided by what is consumed.

=Output/input

Question 13

What is effectiveness?

Answer 13

Effectiveness is a measure of extent to which a system attains its goals

Question 14

What is system performance standard?

Answer 14

System performance standard is a specific objective of the system

Question 15

Define the following: input, processing, output, and feeback

Question 16

An information system can be…..

Answer 16

Manual or computerized

Question 17

What is a computer based information system?

Answer 17

Single set of hardware, software, databases, telecommunications, people and procedures that
are configured to collect, manipulate, store, and process data into information

Question 18

Define technology infrastructure

Answer 18

Technology infrastructure includes all hardware, software, databases, telecommunications, people and procedures configured to collect, manipulate, store and process data into information

Question 19

Define the following: hardware, software, and database.

Question 20

What are telecommunications, networks, and the Internet

Answer 20

They are electronic transmission of signals for communications

Question 21

What are networks?

Answer 21

Networks connect computers and equipment to enable electronic communication

Question 22

What is the internet?

Answer 22

The Internet is the world’s largest computer network, it is a public network and is powered by TCP/IP

Question 23

What is the intranet?

Answer 23

The intranet is an internal/private network powered by TCP/ICP

Question 24

What is an extranet?

Answer 24

An extranet is a private+public network

Question 25

What is does TCP and IP stand for?

Answer 25

TCP stands for Transmission Control Protocol and IP stands for Internet Protocol

Question 26

Define people and procedures