Chapter 1 Flashcards
1
Q
The four major decision responsibilities of operations management are
A
Process, capacity, quality, and inventory
2
Q
Best practices in operations are best for all organizations.
A
False
3
Q
Supply chain management includes the integration of
A
Suppliers
Manufacturers
Customers
All of the above
4
Q
The process view provides a basis for viewing an entire business as a system of interconnected processes.
A
True
5
Q
The contemporary operations themes signify that
A
Every operation should be externally directed to meet the customers’ requirements
