Chapter 1-3 Flashcards
What is Management?
The art of getting things done through the effort of other people.
Top Manager
Responsible for developing the organizations strategy and acting as a steward or its mission and vision.
Functional Manager
Responsible for the efficiency and effectiveness of a specific area, such as accounting or marketing.
Supervisory Manager
Responsible for coordinating a subgroup of a particular division or a team composed from different parts of the organization.
Line Manager
Lead a team that contributes directly to the products or services organization creates.
Staff Manager
Leads a group that creates indirect inputs.
Project Manager
Responsible for the planning, execution and completion of projects.
General Manager
Responsible for managing a clearly identifiable, revenue producing unit, such as a store, business unit, or product line.
Psychology in Management
Learn how individuals interact with each other in various workplace settings.
Leadership
The social and informational sources of influence that one uses to inspire action taken by others; also includes an understanding of when and how to use more formal sources of authority and power, such as position or ownership.
Entrepreneurship
The recognition of opportunities (needs, wants, problems, and challenges) and the use of resources to implement innovative ideas for new, thoughtfully planned ventures.
Strategy
Is the central, integrated, externally oriented concept of how man organization will achieve its objectives.
Strategic Management
Is the body of knowledge that answers questions about the development and implementation of good strategies.
P-O-L-C Framework
Provides useful guidance into what ideal job of a manager should look like.
Planning
Is the function management that involves setting objectives and determining a course of action for achieving those objectives.
Organizing
Involves developing an organizational structure and allocating human resources to ensure the accomplishment of objectives.
Leading
Involves the social and informal sources of influence that you use to inspire action taken by others.
Controlling
Ensures that performance performance does not deviate from the standards.
Triple Bottom Line
The measurement of business performance along social, environmental, and economic dimensions.
Pros of Triple Bottom Line
Keeps you focused on your impact on your community and environment rather than just your financials.
Cons of Triple Bottom Line
Encourage organizations to have selfish motives for certain charitable acts.
Corporate Social Responsibility (CSR)
Is a concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities on customers, suppliers, employees, shareholders, communities, and the environment in all aspects of their operations.
Organizational Citizenship Behaviors (OCB)
Voluntary behaviors employees perform to help others and benefit the organization.
Group-Level Performance
Focuses on both the outcomes and process of collections of individuals, or groups.
Team
Is a cohesive coalition of people working together to achieve the team agenda (i.e., teamwork).
Group
Collection of individuals; the performance of a group consists of the inputs of the group minus any process loss that result in the final output
