Chapter 1 Flashcards

1
Q

A detailed plan for the future that is usually expressed in formal quantitative terms.

A

Budget

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2
Q

A series of steps that are followed in order to carry out some task in a business.

A

Business process

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3
Q

The process of gathering feedback to ensure that a plan is being properly executed or modified as circumstances change.

A

Controlling

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4
Q

A concept whereby organizations consider the needs of all stakeholders when making decisions.

A

Corporate social responsibility

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5
Q

Selecting a course of action from competing alternatives.

A

Decision making

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6
Q

A process used by a company to identify its risks and develop responses to them that enable it to be reasonably assured of meeting its goals.

A

Enterprise risk management

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7
Q

The phase of accounting that is concerned with reporting historical financial information to external parties, such as stockholders, creditors, and regulators.

A

Financial accounting

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8
Q

A management approach that organizes resources such as people and machines around the flow of business processes and that only produces units in response to customer orders.

A

Lean Production

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9
Q

The phase of accounting that is concerned with providing information to managers for use within the organization.

A

Managerial accounting

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10
Q

A report that compares budgeted data to actual data to highlight instances of excellent and unsatisfactory performance.

A

Performance report

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11
Q

The process of establishing goals and specifying how to achieve them.

A

Planning

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12
Q

A part or activity of an organization about which managers would like cost, revenue, or profit data.

A

Segment

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13
Q

A company’s “game plan” for attracting customers by distinguishing itself from competitors.

A

Strategy

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14
Q

The major business functions that add value to a company’s products and services, such as research and development, product design, manufacturing, marketing, distribution, and customer service.

A

Value chain

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