Chapter 1 & 2: Why Communication Matters / Understanding Communication Flashcards
How many seconds does it take to make a first impression?
7 seconds
What is social capital?
The ability to navigate interactions with wide-reaching knowledge of what is valued in specific groups.
As individuals, we have ______ in deciding what we want our communication style to be, and how we want to communicate with the world around us.
agency
What are examples of agency?
speaking loudly for emphasis, having a choice in what we want our communication style to be, adding gestures to compliment what you’re saying
What are the 3 models of communication?
Transmission, Interaction, Transaction
The Transmission Model of Communication assumes that communication is happening in only ___ direction and is therefore ______.
one; limited
The _____ is the source of the message.
sender
The ______ is the means through which the message is conveyed.
channel
The ______ is the person to whom the message is sent.
receiver
Anything that interferes with the receiver’s ability to properly decode the message. Can be physical or psychological.
noise
The Interaction Model of Communication includes all of the components of the Transmission Model of Communication, but it adds two components: ________ and _______.
feedback; context
_______ is the message that is sent as a response to the sender’s message. Can be verbal or nonverbal.
Feedback
_______ is the physical, psychological, and cultural environment in which a communication event takes place.
Context
The Transaction Model of Communication includes all of the elements included in the IMOC, but the biggest change is that ____________.
Both parties are simultaneously the sender and receiver.
Language is the use of symbols to convey meaning, and these symbols can include the use of written words, spoken words, and visual gestures, that are intended to convey a particular meaning to the receiver. Language can be:
Arbitrary, Ambiguous, Abstract, Powerful
Language is arbitrary. This means…
There are no necessary or direct connections between the symbols and the meaning that they represent.
Language is ambiguous. This means…
Words can have multiple meanings and can convey different ideas and purposes in different contexts.
Denotative
literal meaning
Connotative
meaning associated with the word
Language is abstract. This means…
It can refer to things that aren’t visible or tangible.
Language is powerful. This means…
It shapes our beliefs about what’s real, allows us to name things so we can see them, has the power to include and exclude, and makes it possible to collaborate with others and change the world.
