Chapter 1 & 2: Key Terms Flashcards
The term used to describe problems that focus on the client, the environment, and the interaction between them.
Problems in Living
Study of the cultural, physical, and social development of humans and the variation in their customs and beliefs.
Anthropology
The activities of planning and coordinating and, in some cases, delivering treatment strategies.
Case Management
The knowledge, values and skills to perform several job functions in many human service settings.
Generalist Approach
Establishing links among human service professionals and agencies to deliver quality services.
Networking
When two or more human service organizations work together to better serve the client.
Partnerships
The study of the mind and behavior.
Psychology
The process of returning an individual to a prior state of functioning.
Rehabilitation
The ability to care for one’s self.
Self-sufficiency
Assistance to clients in meeting their social needs, especially those clients who either temporarily or long-term cannot care for themselves.
Social Care
Assistance for those individuals who could provide for themselves but have failed to do so or have done so in a manner that deviates from society’s norms for appropriate behavior.
Social Control
Supporting and encouraging fair treatment of all individuals in a society and opposing and confronting injustice.
Social Justice
Study of the ways in which human societies influence the people who live in these societies.
Sociology
Working together in groups or units to provide efficient an effective client services.
Teaming
A growing trend in the human services to provide services to clients based upon knowledge about their effectiveness.
Evidence-based practice
A job in which a person receives special education and training for it.
Profession
The ability of the helper to be receptive to the client regardless of factors such as dress or behavior.
Acceptance
A human service professional whose primary responsibilities are planning and organizing services.
Administrator
Individuals who reside in the community and provide assistance and support to those in need without the benefit of education or training.
Community Caretakers
The helper’s assurance to clients that their cases will not be discussed with others.
Confidentiality
Individuals who help people cope with a variety of problems, including personal, social, educational, and career concerns.
Counselors
A helping professional who commits to help clients negotiate the cultural divide that influences access and effective use of services and development of self-sufficiency.
Cultural Broker
Acceptance of the client that allows the helper to see the situation or understand feelings from the client’s perspective.
Empathy
Multifaceted trait that allows human service professionals to shift their perspectives of helping, clients, problems, and interventions.
Flexibility
A human service professional who focuses on direct services to the client.
Frontline Helper
A human service professional with diverse skills and functions that are applicable in a number of settings with a variety of client groups.
Generalist
Human Service-Board Certified Practitioner certification indicates that the individual meets 11 core human service content areas.
HS-BCP
An educated and trained individual who provides services to individual, families, groups, and communities in need.
Human Service Professionals
The qualities or characteristics that make each person unique and distinctive from all other people.
Individuality
Medical doctors who perform medical examinations, diagnose illnesses, treat injured or diseased people, and advise patients on maintaining good health.
Physicians
Physician concerned with the diagnosis, treatment, and prevention of mental illness.
Psychiatrist
Helping professionals who have advanced degrees in the study of human behavior and who provide counseling, perform assessments, and conduct research in that field.
Psychologists
The process of learning about one’s self.
Self-awareness
The act of deciding for one’s self a course of action or resolution to a problem.
Self-determination
Numbers of like-minded individuals facing similar challenges that meet together to support each other.
Self-help Groups
Professional with training in social welfare, human behavior, and the social environment who work with individuals, families, and groups.
Social Workers
The helper’s ability to be patient and fair with each client.
Tolerance
Statement of beliefs about what guides behavior and provides direction to people’s lives.
Values
Individuals who provide a service to others without expectation of pay or financial benefit.
Volunteers
