Chapter 1 & 2

Question 1

Contact does not equal (what)?

Answer 1

Interpersonal Communication

Question 2

We all need some form of (what)?

Answer 2

love and intamacy

Question 3

We communicate because of what needs?

Answer 3

Physical needs: (touch, contact)
Identity needs: ( we come to know the self through others)
social needs: 6 social needs

Question 4

What are the 6 social needs?

Answer 4

1. Affection: to care for/ be cared for
2. Control: to influence others
3. Inclusion: be a part of
4. Relaxation: unwind, refresh
5. Escape: put off things, carefree
6. Pleasure: fun, gratification

Question 5

What is the transactional process of communication?

Answer 5

grow in relationship together

more overlap, better connection; less overlap, worse connection

Question 6

Define Communication

Answer 6

The process of sharing meaning

Question 7

Define Interpersonal Communication

Answer 7

quality based transactional process involving different participants who occupy different but over lapping environments and create meaningful relationships.

Question 8

What are the 6 features of interpersonal communication that apply to interpersonal relationships?

Answer 8

1. Uniqueness
2. Irreplaceability
3. Interdependence (integrated w/each other)
4. Disclosure (personal info)
5. Intrinsic (reward is comm)
6. Scarce

Question 9

Define Interpersonal Relationship

Answer 9

An association in which the people involved meet each others social needs to a greater or lesser degree

Question 10

What are the communicational principles?

Answer 10

1. It can be intentional or unintentional- impossible to not communicate
2. Content and relational dimensions

Question 11

What is the difference between content and relational dimensions?

Answer 11

Content= what is being said
Relational= how

Question 12

Communication is (what)?

Answer 12

unrepeatable and irreversible

Question 13

Relational messages do what?

Answer 13

Make a comment about relationship

Question 14

What are some communication misconceptions?

Answer 14

1. Words don’t mean, people mean
2. More communication is not always better
3. successful communication doesn’t involve shared understanding
4. communication will not solve all problems
5. no single person or event causes another’s reaction

Question 15

Define Communication Competence

Answer 15

Ability to accomplish one’s personal goals in a manner that maintains a relationship on terms that are acceptable to all parties…
saying and doing the right thing in the right way at the right time in the right place with the right person

Question 16

Define Mediated Communication

Answer 16

communication that involves connecting/ communicating through an electronic medium

Question 17

Mediated Channels filter out (what)?

Answer 17

face to face nonverbal cues, such as eye contact, vocal tone, touch

Question 18

face to face is very (what) whereas mediated is very (what)?

Answer 18

rich , lean

Question 19

define syncronicity

Answer 19

conditions when communicators are connected in real time

Question 20

define asnchronous

Answer 20

a delay between communicating (often due to time)

Question 21

Define disinhibition

Answer 21

expressing themselves more bluntly and with less caution

Question 22

Define hyperpersonal communication

Answer 22

accelerated discussion of personal topics

creates sense of anonymous and inappropriate self disclosure

Question 23

What is Dunbar’s number?

Answer 23

The amount of friends you can actually have.
can only keep 150 friends
5 really close friends
33 semi-close friends

Question 24

Define small group communication

Answer 24

a few people engaged in communication interaction over time, in both face to faec and/or computer mediated environments, who have common goals and norms and have developed a communication pattern for meeting their goals and interdependent manner

Question 25

What are the basics of small groups?

Answer 25

3-15 members

cohesion is key

Question 26

What is problem solving talk?

Answer 26

Productivity: getting it done and getting it done well
quality work: above and beyond work
consensus: can agree after all concerns are aired and dealt with
and
membership satisfaction: being in the group is personally and professionally satisfying

Question 27

What the 5 major roles in Role Talk?

Answer 27

1. Task Leader: job done, job done well
   2 . Social-Emotional Leader: helps everyone get along
2. Tension Releaser: helps everyone stay happy
3. Information Provider: gathers info
4. Central Negative: tests ideas

Question 28

What is Consciousness Raising Talk?

Answer 28

Group motivational talk
Group identification and pride
Group might name itself

Question 29

What is Relational/ Encounter talk?

Answer 29

Interpersonal talk: talk that is not just job related
Deals with personal disclosure
Develops trust, empathy and relationships

Question 30

What are the 3 personality descriptions?

Answer 30

1. Dominant vs submissive
2. Friendly vs Unfriendly
3. Instrumentally controlled(accepts direction from others 1st) vs emotionally controlled( guided by own emotion 1st)

Question 31

What are the Do’s in group work?

Answer 31

Be polite
criticize ideas, not people
commit to doing your best
commit to the group
share the work load
ask questions
listen to eachother

Question 32

What are the Don’t’s in group work?

Answer 32

take a “my way or the highway approach”
wait for others to do the work
wait to volunteer or be asked