Chapter 1, 2, 3, 5, 6, 7, 8, 9, 10 Flashcards

1
Q

What is a monopoly?

A
  • A monopoly is a single producer in the market, one business having 100% of the marketplace, this is known as pure monopoly.
  • Monopolies can be formed by patents, the mergence of two or more firms to cancel out competition, or government grants (eg royal mail)
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2
Q

What is an Oligopoly?

A
  • Many businesses but only a few dominate the market.
  • each business tends to have its own brand identity
  • prices are reletively stable
  • High start up costs occur in relation to manufacturing
  • economies of scale and high profit
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3
Q

What is Perfect Competition?

A
  • There are a large number of businesses competing and no one business is large enough to influence the activities of others
  • there are no market leaders and price leaders
  • Products are homogenous, no way of telling goods apart from other companies
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4
Q

What’s monopolistic competition?

A
  • a large number of relatively small businesses in competition with each other
  • there are few barriers to entry
  • products are similar but differentiated from eachother
  • brand identity is relatively week
  • businesses have a limited degree of control over the prices they charge
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5
Q

Why do people start up their own businesses?

A
  • To gain a profit, the motive for profit is generally the main reason for starting a business
  • To turn a hobby or a pastime into a business, a specialist cake store is most likely owned by someone who has a deep passion for cake baking.
  • To be their own boss, they have control of their own destiny, not being underappreciated by a large corporation
  • To use redundancy money, some new business people are forced into setting up a business because of redundancy. losing a job, with little chance of finding another one in the near future, is often reason enough to start a business. People will use their redundancy payments as capital to start up their own business
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6
Q

What is a Need?

A
  • Peoples needs are limited. They include things which are needed to survive, such as food, warmth, shelter and security. human’s also have psychological needs eg recognition and love
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7
Q

What is a want?

A

Wants, are infinite. People constantly aim for a better quality of life, might include better housing, healthcare, education etc.

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8
Q

What is a Business?

A

A collective that provides a good or service to customers to gain profit, usually.
Businesses are here to meet our needs and wants

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9
Q

What is a Good?

A

A good is tangible eg food and clothes

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10
Q

What is a service?

A

A service is not tangible eg taxi ride or haircut

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11
Q

What’s an entrepreneur?

A

Someone who has a business entreprise, With success equating to profit and failure leading to personal ruin.

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12
Q

What are characteristics of entrepreneurs?

A
  • Risk takers, entrepreneurs sometimes have to risk capital and their own time to try to create profits. They may remortgage the house, borrow from family and friends to pursue their business idea.
  • Having creativity and being innovative, creativity in business means the ability tocome up with innovative ideas and concepts
  • Being hard working, successful entreprenuers are, generally hard working, it is estimated that entrepreneurs in the UK work around 52 hours a week compared with the average 38 hours for an employed person.
  • Being determined and having perseverance, entrepreneurs also need to be determined, as new businesses have low success rates. Entrepreneurs must also have considerable perseverance, and be willing to keep trying if initial fails
  • Be an effective organiser, entrepreneurs have to organise effectively, considering factors like labour, buying inputs, raw materials etc.
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13
Q

What’s included in a business plan?

A
  • Executive summary, description of the business idea
  • Marketing plan, market research into the needs of the business, size of the market, and the level of competition.
  • Operations plan, Where the business will be located, production methods and any equipment needed. in addition, information on the costs of production and where the business will buy supplies may also be included.
  • Human resources plan, Number of employees and the skills, experience and qualifications they require will be outlined.
  • the financial plan, will include a sales forcast indicating potential revenues, a cash flow forecast for the first 12 months.
  • a profit and loss and balance forecast for the end of the first year.
  • a break even analysis
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14
Q

What are the benefits of a business plan?

A
  • When complete the business plan presents the business owners with a clear set of instructions on how to run the business.
  • Writing a business plan forces the entrepreneur to look at every key aspect of the future business equally.
  • A comprehensive business plan will allow business owners to check progress against objectives, monitor cash flow.
  • A business plan is also needed for potential investors or when seeking finance from banks. without a business plan it is highly unlikely that capital could be attracted from people or institutions outside of the business.
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15
Q

What are the potential drawbacks of a business plan?

A
  • Market research costs time and money, resources which might be better spent elsewhere in the business.
  • How do you predict what your income will be? Market research can only provide an estimate, how reliable is the data?
  • An inaccurate business plan with unachievable objectives can give entrepreneurs false hope, leading to failed investments.
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16
Q

What is mass marketing?

A
  • When a business aims at appealing to the whole market
  • It aims at a product that everyone can consume
  • With mass marketing, economies of scale can be taken advantage of because of higher production output and capacity
  • Widespread distribution, heavy promotions and market leading brands
  • The costs to set up competing in a mass market can be high and competition can be fierce such as coca cola and pepsi
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17
Q

What is niche marketing?

A
  • one or more specific segments of the market are targetted with niche marketting.
  • a higher price can be charged, customers are prepared to pay for expertise and tend to be loyal
  • there must be a full understanding of the desires of the niche
  • niche marketing concentrates on its strengths
  • lower start up costs help niche markets in their early stages
  • temperamental in the fact that they can disappear due to economic conditions, fashion or taste
  • mass market businesses could target the niche
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18
Q

What are the rules of market segmentation?

A
  • Segments must be recognisable. they must differe enough from other segments to make producing for that segment worthwhile.
  • Segments ,ust have critical mass. They must be big enough or produce enough sales value to make the productionof products or services targeted at the segment worthwhile.
  • segments have to be targetable. Having their own identity means that they can be promoted to, and have marketing directed towards them.
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19
Q

List some different ways that markets are segmented?

A
  • geographically
  • demographically (gender, social class, age)
  • psychographically (lifestyle/personality)
  • behaviourally (how they act, buy on impulse or want high quality products)
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20
Q

What are the benefits of market segmentation?

A
  • businesses understand their consumers better
  • might allow a business to market a wider range of differentiated products
  • prevent products being promoted to the wrong people
  • ## develop customer loyalty
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21
Q

What is global marketing?

A

Global marketing is about selling goods or services to overseas markets. Marketing strategies are different and thus different strategies are applied for packaging, pricing and promotional.

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22
Q

What is the advantage of global marketing?

A
  • Higher earnings
  • spread risks, decline in one market and you still have another to fall back on
  • saturation of home market (competition too high at home)
  • economies of scale
  • survival
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23
Q

What is the law of demand?

A
  • The law of demand states that the higher the price, the lower the quantity demanded
  • On a graph, the result is a downward line
  • Movements along the demand curve are caused by changes in price
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24
Q

What is the supply curve?

A
  • Movements along the supply curve are therefore caused by changes in price
  • supply is the amount of a product which suppliers will offer to the market at a given price
  • as the price of the item goes up, suppliers will try to maximise their profits by increasing the quantity offered for sale
  • the supply curve increase as price goes up, so does quanitity
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25
Q

What is equilibrium?

A

Equilibrium is where the demand curve and the supply curve intersect, we have a point where the consumers are willing to purchase that matches the quantity the suppliers are willing to supply at a given price. From this we can derive market price and quantity.

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26
Q

Factors that affect demand?

A
  • increase in consumer income will shift the demand curve to the right
  • change in fashion/taste
  • change in price of other complimentary goods e.g dvds and dvd player
  • successful advertising
  • changes in populations
  • government legislation, govt leg for child booster seats
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27
Q

Factors that affect supply?

A
  • change in costs
  • weather
  • introduction of new technology
  • legislation
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28
Q

What’s the concept of elasticity?

A
  • Knowing how sensitive a product is in demand to a change in price
    PRICE ELASTIC/PRICE SENSITIVE
  • elasticity of demand is likely to be higher in markets approaching perfect competition, a change in price will cause a more than proportional change in the quantity demanded.
    PRICE INELASTIC/PRICE INSENSITIVE
    -if a good has inelastic price elasticity of demand then a change in price causes a less than proportional change in the quantity demanded. if price goes up, demand falls just a little. if price goes down, demand increases a little.
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29
Q

How can businesses make their goods more price inelastic?

A
  • encourage consumer loyalty
  • reduce or restrict competition in the market
  • increase brand value
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30
Q

What’s a luxury good?

A
  • tend to be more sensitive to changes in real income. if income increases, people will buy more gym memberships for example
    vice versa
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31
Q

What’s a normal good?

A

a normal good is a good where people become better off the more they buy this product eg cars furniture etc

32
Q

What’s an inferior good?

A
  • goods that have negative income elasticity of demand.

during a recession consumers may turn to supermarket own label products in order to economise.

33
Q

What are the objectives of Market Research?

A
  • Discover customer needs
  • Understand the market structure
  • discover if market demand is increasing
  • establish at what stage is the product in its life cycle
  • monitor competition
34
Q

Types Of Market Research? (Primary Research)

A
  • Questionnaires
  • focus groups
  • customer panels
  • test marketing
35
Q

Types Of Market Research? (Secondary Research)

A
  • official publications
  • industry magazines
  • yellow pages
  • online desk research
  • government papers
36
Q

What is quantative research?

A
  • Asks closed questions
  • statistically valid
  • findings can be prevented mathematically
  • there isn’t ambiguity
37
Q

What is qualitative research?

A
  • sets out to understand attitudes and motivations of consumers
  • asks open questions
  • true feelings can be gauged
38
Q

Importance of sample size in market research?

A
  • if the sample size is too large it may be too exspensive

- if too small, there is a greater chance that random factors will make the results not balanced out

39
Q

Why do customers need protection?

A
  • businesses can manipulate customers and try to control price and sell products that do not meet the expectations of the consumer
  • laws are needed to protect consumers and limit the worst excesses of capitalist behaviour
  • Ombudsman service is a service which can be used to complain if consumers have an issue with pricing, quality of service and quality of goods
  • Competition and Market authority is also a service which offers to help consumers
  • false advertising
  • scientific and technological advances, customers need to be aware
  • data protection
  • EU standards may not be as safe as Asian health and safety etc
40
Q

What is the Public sector?

A
  • The public sector is made up of organisations that are owned and run by the government.
  • This part of the economy is huge, and includes some of the largest employers in the UK
  • The NHS is an example of the NHS, it is the largest civilian employer in Europe.
41
Q

Why do we need the public sector?

A
  • Public sector provides us goods and services we need in our everyday lives that would not be provided by the private sector who are looking to make profits.
  • examples include lighting, defence, police
  • they provide us with public goods
42
Q

What’s a public good?

A
  • a good that is NON RIVALRY: consumption of this good cannot prevent others from benefitting from it e.g. lighting
  • NON EXCLUDABLE: no one can be prevented from receiving the benefits from this good/service
43
Q

What is a Merit Good?

A
  • Goods which, if left to the private sector market mechanism, would be under provided.
  • Gov’t has to step in to ensure that merit goods are produced in sufficient quantity
  • healthcare and education.
44
Q

What does it mean if a good is to have Positive Externalities?

A
  • Consumption of these goods has benefits to the individual and also society.
  • by attending schools, society becomes better educated
  • by receiving healthcare, people are living longer
45
Q

What is the private sector?

A
  • Businesses in this sector are owned by shareholders or private individuals
  • aims at survival, maximising profits, increase shareholder and gain market share
46
Q

What are the objectives of public and private sector businesses?

A
  • Private sector businesses aim to make a profit, increase the shareholder value (measured by dividened paid and the share price) and also improve ethics (could be environmental)
  • Public sector is made up of organizations which are owned by the government, they provide us with public and merit goods, if left to the private sector, would be underprovided.
47
Q

Advantages and disadvantages of sole traders?

A
  • Costs are low due to the simplicity of setting up and no legal formalities, so there is little administrative cost.
  • The sole trader benefits from fast decision making and may (within employment law) hire and fire as they please
  • Limited capital available to them. Sole traders often rely on their own savings or business loans
  • Sole trader has unlimited liability. This means that the business owner is liable for all the debts of the business, up to and including the value of all assets.
  • Owned by one individual, easy to set up.
  • no formal audited accounts are required
  • unlimited liability, entirely responsible for any debts of the business
  • decision making rests with one person
48
Q

Advantages and disadvantages of Partnerships?

A
  • Joint ownership of business, between 2-20 partners usually
  • wider range of skills available
  • greater availability of capital
  • shared decision making
  • pressure seperated due to different partners having different key roles
    HOWEVER
  • capital can still be limited
  • partnerships are dissolved if someone dies
49
Q

Advantages and disadvantages of Private Limited companies?

A

ADVANTAGES - limited liability
- shares can only be sold if all the shareholders agree - total control is not lost
- possible tax advantages for the owners
DISADVANTAGES - Legal procedure in setting up, increasing costs
- profits have to be shared with shareholders
- financial information is in the public domain

50
Q

Advantages and disadvantages of Public Limited companies?

A

ADV - limited liability
- the business continues if one of the owners die
- increased market presence
- likely to have economies of scale
DISADV - Increased cost in setting up
- anyone can buy shares, threat of losing control
- increased legal requirements
- increased size may result in inefficiencies
- more information has to be published to the public domain

51
Q

What are co-operatives?

A
  • cooperatives were set up as part of a socialist movement, to prevent exploitation.
  • Its an organisation owned by its members
  • there are fewer layers to hierarchy, when decisions are made each member gets an equal vote
  • ## pay differentials between the most senior and junior are 2-3 times whereas PLCs it can be up to 30
52
Q

Who are the different stakeholders in a business?

A
  • government
  • community
  • creditors
  • shareholders
  • customers
  • employees
  • suppliers
53
Q

What is surplus?

A

when supply is more than demand

54
Q

What do stakeholders look for in businesses?

A
  • high profit
  • high devidened
  • long term growth
  • prospect of capital gain
  • a say in the business
  • a positive corporate image
  • preferential treatment as customers
55
Q

Stakeholders: What do employees look for in their business

A
  • high pay
  • good working conditions
  • fringe benefits
  • promotion prospects
  • job security
  • health and safety
56
Q

Stakeholders: What do customers look for in a business

A
  • value for money
  • low prices
  • good service
  • innovation
  • choice of goods
  • clear and accurate information
57
Q

Stakeholders: What do suppliers look for in a business

A
  • prompt payment
  • long term relationship with firm
  • large size and high value contracts
  • frequent and regular orders
  • fair prices
58
Q

Stakeholders: What do creditors (business owns money to) look for in a business

A
  • prompt payment
  • repayment at agreed date
  • sufficient positive cash flow
59
Q

Stakeholders: What do The community look for in a business

A
  • employment prospects
  • safeguarding the environment
  • acceptance of social responsibility
  • ethical behaviour
60
Q

Stakeholders: What does the government look for in a business

A
  • compliance with laws and regulations
  • efficient use of resources
  • employment
  • contribution to the national economy
  • payment of taxes
61
Q

What factors contribute to the location of a business?

A
  • costs
  • increased choice in international location
  • social reasons
  • government influences
  • labour
  • infrastructure
  • the market and competition
  • infrastructure
62
Q

How do Costs affect a business location?

A
  • planning permission
  • purchasing/rental costs
  • refurbishment
  • labour costs
  • transport costs
63
Q

How does market and competition affect a bussinesses location?

A
  • market is where buyers and sellers meet, businesses won’t wanna be isolated from their market
  • retail location should be driven by access to customers
  • demographics of customers at chosen location
  • some businesses will want to be in close proximity to competitors, a business can benefit from their marketing efforts
  • manufacters might want to locate in close proximity users of their products
64
Q

How does infrastructure affect a business location?

A
  • Type and quality of infrastructure also affects acess to markets
  • economies of concentration or agglomeration occur when a number of businesses in the same, or related industries, locvate close together. they are able to gain mutual advantages
65
Q

How does Labour affect a business location?

A
  • production of labour
  • cost of labour
  • availability of labour
  • certain areas where skilled workers are available
66
Q

How do government influences affect business location?

A
  • can be affected by government grants
  • government taxation policies
  • availability of suitable land resources
67
Q

What are some internal sources of finance for business financing?

A
  • retained profits

- selling assets

68
Q

What are some external sources of finance for business financing?

A
  • overdraft
  • trade credit
  • leasing
  • government grants
  • hire purchase
  • venture capitalists
69
Q

What are the benefits and drawbacks of retained profits?

A
  • money is kept in the business by the owners
  • ADV : no need to pay interest on the money
  • DIS : could have been invested elsewhere, earning a higher profit
  • DIS : may not have enough retained profits to meet needs
  • shareholders may become unhappy, means lower dividened payments.
70
Q

How do you calculate total revenue?

A

Total Revenue = quantity sold x selling price

71
Q

What are fixed costs?

A

Fixed costs are costs that remain the same whatever the level of output. examples include: insurance, road tax, rent, electric bills

72
Q

What are variable costs?

A
  • these costs vary in proportion to output
  • as output increases, variable costs increase and vice versa
  • stock, wages, raw matetials, labour,
73
Q

What are total costs?

A
  • these are found by adding fixed costs with variable costs.
74
Q

How do you work out breakeven?

A
  • fixed costs divided by (selling price per unit minus variable cost per unit)
75
Q

What is Contribution?

A

break even output = fixed costs divided by the contribution per unit