Chapter 1, 2, 3, 4, 5 Flashcards
_____ refers to the messages listeners send back to a speaker while he or she is speaking.
feedback
backtalk
interference
alliteration
Feedback
Shantia didn’t know whether she should talk to her professor face-to-face or send him an e-mail. What aspect of speaking is Shantia concerned with?
message
audience
feedback
channel
Channel
When listening to a speech, Jamal is distracted by the sound of students yelling in the hallway. Which of the following barriers to effective communication does this example refer to?
psychological
situation
interference
feedback
Interference
_____ occurs when audience members experience a shared sense of purpose with a speaker.
communication
actualization
identification
personification
Identification
Jenae realized that the same speech she had written for her history class would work for the chronological speech she needed to prepare for her communication class. What form of plagiarism does this represent?
patchwork
recycling
padded
summary
Recycling
Noah has prepared and practiced an excellent presentation, but he’s so convinced that he will dopoorly that he feels increasingly nervous before his presentation. This exemplifies what common cause of communication anxiety?
self actualization
visualization
cognitive restructuring
self sabotage
Self sabotage
Just before speaking, Trisha focuses on presenting her speech successfully, from walking confidently to the lectern to graciously accepting the applause when she is finished. This illustrates what approach to managing communication anxiety?
cognitive restructuring
reality testing
selective relaxation
visualization
Visualization
Aliya has prepared an excellent speech and practiced it thoroughly, but is still nervous because she has convinced herself that even minor mishaps will make her entire presentation a failure. Which internal factor of communication apprehension does this demonstrate?
misconceptions about the audience
ethnocentrism
perfectionism
illusion of transparency
Perfectionism
Replacing the thought, “Everyone will laugh at my speech because I sound so dumb” with “I’ve done my research and I know what I’m talking about” is an example of _____.
cognitive restructuring
rhetorical therapy
visualization
selective relaxation
Cognitive restructuring
Developing a communication orientation refers to approaching public speaking by thinking of it as a(n) _____.
performance
test
interactive process
linear process
Interactive process
In which part of a speech would you find the main ideas and supporting materials?
transitions
introduction
body
conclusion
Body
What planned strategies do speakers use to let their audiences know they are through with one point or part of their speech, and moving onto the next?
conclusions
transitons
examples
narratives
Transitions
Which part of the speech should the speaker prepare first?
introduction
transitions
body
conclusion
Conclusion?
In his presentation, Jalen cited the words of his grandmother reflecting on the experience of voting for the first time. What type of supporting material does this represent?
statistics
example
testimony
epilogue
Testimony
What kind of supporting material refers to facts that are measured mathematically?
denotations
statistics
connotations
testimony
Statistics
Getting up and closing a window or door because you are having trouble hearing would be the best way to handle what barrier to listening?
physical noise
inattention
semantic overload
flawed message
Physical noise
Thinking about the date you have after class rather than listening to your instructor represents what common cause of inattention?
physical noise
personal concerns
listening burnout
presentation problems
Personal concerns
As the speaker discussed the necessity of using only high-tech fitness machines, Bailey realized that he was probably only saying this because he was a sales rep for the company that sold the machines. Bailey is practicing the art of _____ listening as she evaluates the message she hears.
primary
appreciative
empathic
critical
Critical
As she listened to a presentation, Maria was impressed by the way the speaker clearly distinguished each main point with carefully thought out transitions. Which aspect of the speech was Maria considering?
substance
support
research
structure
Structure
What form of listening is particularly important to protect us from the designs of dishonest speakers?
emapthic
comprehensive
critical
constructive
Critical
The age and gender of an audience are examples of _____ information.
sociocultural
demographic
psychographic
stereotypical
Demographic
_____ refer to strongly held thoughts and feelings that predispose us to respond positively or negatively to a given topic or message.
values
attitudes
morals
beliefs
Attitudes
_____ are the psychological needs, desires, and impulses that move audiences to action.
ethos
motives
values
demographics
motives
A(n) _____ is what we know or what we think we know about a subject.
motives
belief
attitude
values
Belief
Which of the following provides an example of an open-ended question?
True or False: North America is the largest continent on Earth.
Yes or No: Did you eat my cookies?
How do you feel about the subject of immigration reform?
What is the leading cause of premature fatalities in America? (a) homicide; (b) auto accidents; (c) heart disease; or (d) the flu
How do you feel about the subject of immigration reform?
