Chapter 1 Flashcards

1
Q

What does BIBA stand for?

A

British Insurance Broking Association

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2
Q

What is BIBA’s main role?

A

Ensures members comply with the fundamental principles in broking, maintain and improve business behaviour to protect the interest of its members for the benefit of the general public.

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3
Q

What does LMRC stand for?

A

London Market Regional Committee.

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4
Q

What is LMRC’s main role?

A

Maintain a lobbying role and represent the sector to the FCA.

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5
Q

What does LIIBA stand for?

A

London and the International Insurance Brokers Association.

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6
Q

What customer type are personal lines customers classed as?

A

CONSUMERS

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7
Q

What is a Consolidator?

A

A broking firm who grows by buying lots of smaller brokers.

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8
Q

What is Retroceding?

A

When a reinsurer places reinsurance with another reinsurer. (Risk is Retrocession)

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9
Q

What are the 3 ways of transacting business at Lloyds?

A
  • Face - to - face
  • Through delegated authority
  • Through businesses set up outside of Lloyds.
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10
Q

What is an Added Value Service also known as?

A

Specialist Risk Consultancy Services

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11
Q

What are 2 examples of Added Value Services?

A
  • Business Continuity Planning
  • Property Survey
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12
Q

Formula to work out Commission on a premium…

A

Premium (Inc IPT) x Commission % = Commission amount

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13
Q

What does the Xchanging Claims Services do?

A

Maintains Lloyds central claims database.

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14
Q

If a client has a private and commercial policy, what will the client be called and treated as?

A

CONSUMER

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