Chapter 1 Flashcards

1
Q

Who are the stakeholders in a business? (11)

A
  1. Clients
  2. Customers
  3. Suppliers
  4. Investors
  5. Retailers
  6. Employees
  7. The Media
  8. The Government
  9. The Community
  10. Competitors
  11. The Environment
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2
Q

Describe the role of ethics in a business environment

A

Guides the conduct by which companies and their agents abide by the law and respect the rights of their stakeholders

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3
Q

What are the rights of the stakeholders?

A

By virtue of being human, we all share an obligation to one another

Principle among these is the requirement that we treat others with fairness and dignity

(Included in COMMERCIAL INTERACTIONS)

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4
Q

What does it mean to be a professional of integrity?

A

Adhere to a code of ethics implying trustworthiness and incorruptibility.

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5
Q

What does being a professional of integrity mean?

A

Consistently striving to be the best person you can be in all your interactions with others.

Also means doing what you think is right based on reason

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6
Q

Distinguish between ethical and legal responsibilities

1) Legal
2) Ethical

A

1) Compliance with the legal standards is strictly mandatory, Violating such would warrant punishment as stated through the law

2) Based on principles of an individual business leader or organization

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7
Q

What is the difference between ethics and law?

A

Law is indebted to tradition and precedence. Reason would be needed in order to change laws

Ethical reasoning often is more topical and reflects the changes in consciousness that individuals and society undergoes

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8
Q

What is the FIRST theory to the Normative Ethical Theory?

3 approaches for examining the ethical nature of a decision.

A

1) Utilitarianism, which examine the ends, otherwise known as the consequences

WHO is going to be affected by this action?

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9
Q

What is the SECOND theory to the Normative Ethical Theory?

3 approaches for examining the ethical nature of a decision.

A

2) Deontology, which examines the means, otherwise known as actions

What actions would you take?

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10
Q

What is the THIRD theory to the Normative Ethical Theory?

3 approaches for examining the ethical nature of a decision.

A

3) Virtue Theory, which reflects on the character of the decision maker.

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11
Q

Define LONG TERM perspective

A

More balanced view of profit maximization that recognizes that the impacts of a business decision may not manifest for a longer time

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12
Q

Define SHORT TERM perspective

A

An intense focus on one variable over a short time

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13
Q

Differentiate between Stockholder and stakeholder

A

STAKEHOLDERS are individuals and groups affected by a business decision.

Stockholders, otherwise known as shareholders are those who share part of the companies stock

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14
Q

What is goodwill?

A

Goodwill is the positive feeling stakeholders have for any particular company

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15
Q

How are ethics, goodwill, and profit linked?

A

Positive goodwill is generated by the ethical business practices which in turn, generates long term business success

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16
Q

What is Corporate social responsibility?

A

The practice by which a business views itself within a broader context as a member of society with certain implicit social obligations and environmental responsibilities

17
Q

How does CSR help?

A

Ensures that a company is engaging in ethical practices and policies in accordance with the companies culture and mission beyond legality.

18
Q

How are ethical norms and business standards related?

A

The traditions and culture of ethics we grew up with reflects itself on the business ethics standard we showcase

19
Q

Explain ethical relativism and why it is problematic

A

States that there is no right or wrong and what is ethical depends solely on context

20
Q

Why is having a single ethical standard easier?

A

By choosing a single ethical code for all the contexts, maximizes your ethical behavior, no matter who the other party is.

21
Q

What is enculturation?

A

By the process of which humans learn the rules, customs, skills, and values to participate in a society.

22
Q

What is acculturation?

A

Refers to the cultural transmission and socialization process that stems from cultural exchange.

23
Q

Explain the interaction of business and culture from an ethical perspective

A

Businesses nowadays cannot be culturally neutral. Business around must consider the culture of their surrounding regions and thus, the ethics of the surrounding region as well.

24
Q

What is consumerism?

A

Consumerism is defined by the lifestyle characterized by the acquisition of goods and services

25
How is consumerism a challenge towards the belief system of an organization?
Individuals might benefit from lower prices and a greater selection of goods by supporting a company engaging in unethical practices
26
How do ethical standards change over time?
Over time, one thing that was once acceptable no longer is, and vice versa
27
What are some major shifts in technology and ethical thinking over the last 500 years? (3)
1) 1500s-1700s new trade routes were being explored. Acculturation was valued at its highest through trades and brute force 2) 1800s-1900s markets were expanding overseas, goal was to earn as much of a profit as possible. Shareholders were profiting, Stakeholders were not. 3) 1900s-2000s ethical normative rules were placed to lead people towards the right direction. During this time, HR departments were founded to help the notion that people would not and SHOULD NOT be reduced to just "tools" for a corporation
28
How has the government and self-imposed regulation impacted ethical standards and practices?
The government has litigated the role of corporate social responsibility
29
What is the process of adapting a product for non-native environments and languages?
Localization
30