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CME 1101 > Chapter 1 > Flashcards

Chapter 1 Flashcards

1
Q

What is something 89% of college students should focus on learning?

A

how to effectively communicate orally and in writing to be professionally successful

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2
Q

What are key qualities for job applicants?

A

interpersonal skills
oral communication skill
adaptability

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3
Q

What is something 93% of employers think is more important than undergrad study?

A

critical thinking

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4
Q

What are skills needed to be a successful employee?

A

communication skills (oral and interpersonal communication)

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5
Q

What is the interpersonal needs theory?

A

we create and sustain relationships to meet needs of affection, inclusion, and control

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6
Q

What is Maslow’s hierarchy of needs?

A

bottom) physical needs for survival
safety and protection needs
belonging needs
self-esteem needs
top) self-actualization needs

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7
Q

How many years longer do people with strong connections compared to people who don’t have strong social ties live?

A

four years

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8
Q

What is self-esteem shaped by?

A

how others communicate with us

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9
Q

What is self-actualization?

A

fully developing and using our unique talents, capacities, and potentialities

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10
Q

What is I-it communication?

A

impersonal communication where people are treated as objects

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11
Q

What is I-you communication?

A

in between impersonal and interpersonal communication where other is acknowledged as a human but not as a unique individual

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12
Q

What is I-thou communication?

A

fully interpersonal communication where people acknowledge each other as unique individuals

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13
Q

What is interpersonal communication?

A

selective, systemic process that allows people to reflect and build personal knowledge of one another and create shared meanings

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14
Q

What does systemic mean?

A

takes place within various systems that influence what happens and meanings we attribute to interaction

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15
Q

Are elements of communication systems dependent or independent?

A

independent

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16
Q

What is noise?

A

anything that gets in the way of communication

17
Q

What is physiological noise?

A

distraction caused by bodily issues that affect how we feel and think

18
Q

What is physical noise?

A

sounds, lights, temperature, surroundings

19
Q

What is pshyoclogical noise?

A

thoughts and feelings that affect how we communicate

20
Q

What is semantic noise?

A

when words aren’t mutually understood

21
Q

Does interpersonal communication have a beginning or end?

A

no

22
Q

When does all communication occur?

A

in the past, present, and future

23
Q

What is the heart of interpersonal communication?

A

shared meanings between people

24
Q

What are the 2 levels of meaning in interpersonal communication?

A

content meaning and relationship meaning

25
Q

What is content meaning?

A

literal meaning

26
Q

What is relationship meaning?

A

what communication expresses about relationships between communicators

27
Q

What are the 3 dimensions of relationship-level meanings?

A

responsiveness
liking/affection
power/control

28
Q

What do meanings reflect?

A

histories of all interactions

29
Q

What is a model?

A

representation of what something is and how it works

30
Q

What is the linear model?

A

communication that flows in one direction

31
Q

What is the interactive model?

A

communication as a process where listeners give feedback

32
Q

What is the transactional model?

A

emphasize dynamism of interpersonal communication and multiple roles of people assume during the process

33
Q

What are the 8 principles for interpersonal communication effectiveness?

A

1) cannot not communicate
2) IC is irreversible
3) IC involves ethical choices
4) people construct meanings in IC
5) metacommunication affects meanings
6) IC develops and sustains relationships
7) IC is not a panacea
8) IC effectiveness can be learned

34
Q

What is metacommunication?

A

communication about communication

35
Q

What is interpersonal communication competence?

A

ability to communication effectively, appropriately, and ethically

36
Q

What are the 5 skills tied to competence in interpersonal communcation?

A

1) developing range of communication skills
2) adapting communication appropriately
3) engaging in dueling perspective
4) monitoring communication
5) committing to ethical interpersonal communication

37
Q

What is person-centeredness?

A

ability to adapt messages effectively to particular people

38
Q

What is dual perspective?

A

understandings both sides of a perspective

39
Q

What is monitoring?

A

capacity to observe and regulate your own communication

CME 1101 (1 decks)

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