Chapter 1

Question 1

It is the organizational function of managing and handling one of the most valuable assets of the organization

Answer 1

Human Resource Management

Question 2

It is the most valuable asset of the organization

Answer 2

Employees

Question 3

These are the 3 stages of the employment cycle

Answer 3

Pre-hiring, hiring, post-hiring

Question 4

In this stage, organizations determine the right number and type of people needed to fill up positions in the organizations

Includes activities such as human resource planning and job analysis

Answer 4

Pre-hiring stage

Question 5

In this stage, companies establish policies that will help managers fulfill the staffing needs of the company

Activities includes recruiting and selecting

Answer 5

Hiring stage

Question 6

In this stage, companies carried out certain HRM practices and other productivity programs that enhance employees’ performance level

1. Training and development
2. performance appraisal
3. compensation and benefits administration
4. employee health and safety
5. separation

Answer 6

Post-hiring stage

Question 7

He introduces people management through his book “The Shop management”

Answer 7

Frederick Taylor

Question 8

This book featured the proper selection and training of employees in a scientific way

Answer 8

The shop management

Question 9

Frederick Taylor is known as?

Answer 9

The father of scientific management

Question 10

What year did Frederick Taylor introduced a management approach known as scientific management

Answer 10

1890-1910

Question 11

This focuses on the idea of scientific selection of employees based on their capabilities.

This system provides that workers will be paid additional compensation

Answer 11

Scientific management

Question 12

What year most companies started to develop departmental units focused on maintaining the well-being of employees.

Answer 12

1910-1930

Question 13

The ___, together with the beginning of World War 1, led to the development of employment tests and selection techniques

Answer 13

The field of industrial psychology

Question 14

During this period, the Hawthorne Studies started to have a tremendous effect on management studies and principles

Answer 14

1930-1945

Question 15

They started to have a tremendous effect on management studies and principles such that much attention was given to personal and social interactions in the work-place

Answer 15

The Hawthorne Studies

Question 16

This period marked the birth of union membership that gave considerable importance to employee-employer relationships

Answer 16

1945-1965

Question 17

What period is when The Civil Rights Act of 1964 reached its highest point when it prohibited discriminatory practices based on an individual’s age, color, sex, religious affiliation, race, and physical or mental disabilities.

Answer 17

1965-1985

Question 18

it prohibits discriminatory practices based on an individual’s age, color, sex, religious affiliation, race, and physical or mental disabilities.

Answer 18

Civil Rights Act of 1964

Question 19

These are the 3 pressing concerns during 1985-presend period

Answer 19

Diverse labor force, globalization, and strategic HRM functions

Question 20

During this period, there are 3 pressing concerns and the employers aim is to effectively cope with the intense demands and effects of change, competition and job efficiency

Answer 20

1985-present

Question 21

During the 1985-present period, what was the employers’ aim?

Answer 21

to effectively cope with the intense demands and effects of change, competition and job efficiency

Question 22

Evaluations of the studies led researchers to believe that __ greatly influence workers’ level of satisfaction and productivity

Answer 22

Human relations

Question 23

What are the features/best features of human resource management?

Answer 23

1. It is prevalent in nature
2. It is dynamic
3. It is individually-oriented
4. It is employee-oriented
5. It is forward-looking
6. It is growth-oriented

Question 24

This feature means that HRM is present and performed in all operational and functional areas of management within an organization on a continuous basis

Answer 24

It is prevalent in nature

Question 25

This feature means it focuses on what can be done through logical and well-grounded solutions and decisions.

Answer 25

It is dynamic

Question 26

It refers to the people manning the organization

Answer 26

Personnel

Question 27

Managing the people manning the organization is called?

Answer 27

Personnel management

Question 28

It is the effective supervision and management of employees’ capabilities and other attributes

Answer 28

HRM

Question 29

It is concerned with enhancing the capabilities of employees that will result in positive behavior change

Answer 29

Human resource development