Chapter 1 Flashcards
What is communication?
It is the process through which people use messages to generate meanings within and across contexts, cultures, channels, and media.
Communication is a… (blank)
Process
What does communication use? (2)
Messages and Media
What does communication occur in?
Contexts
Where does communication happen? (via what?)
Channels
What are the 5 most common forms of communication media used by college students?
- Text messaging
- Face to face
- Social media
- Talking on the phone
What are three models of the communication process?
- Linear
- Interactive
- Transactional
Which communication model is this depicting?
Linear
Which communication model is this depicting?
Interactive
Which communication model is this depicting?
Transactional
Which communication form is this: A dynamic form of communication between two or more people in which the messages exchanged significantly influence their thoughts, emotions, behaviors, and relationships.
Interpersonal communication
How would you define interpersonal communication?
- Dynamic
- Typically transactional
- Primarily dyadic
- Impact creating
What are the two ways of relating to others according to Buber?
- I-Thou: deepens bonds and affirms individual uniqueness
- I-It: leads to impersonal communication and even disrespectful communication
What is meta-communication?
Communication about communication
What are the principles of interpersonal communication? (4)
- Conveys content and relationship information
- Can be intentional or unintentional
- Is irreversible
- Is dynamic
What are Maslow’s hierarchy of needs? (5)
- Physical
- Safety
- Social
- Self-esteem
- Self- actualization
What are the 3 types of goals that interpersonal communication fulfills?
- Self-presentation
- Instrumental
- Relationship
What is interpersonal communication competence?
Consistently communicating in ways that are appropriate, effective, and ethical
What are repeatable, goal-directed behaviors that you routinely practice in your relationships?
Communication Skills
What is appropriateness?
The degree to which your communication matches situational, relational, and cultural expectations
What is it called when we judge how appropriate our communication is?
Self-monitoring
What is effectiveness?
The ability to use communication to accomplish self-presentational, instrumental, and relational goals.
What is the set of moral principles that guide our behavior toward others called?
Ethics
What are 5 ways to improve online competence?
- Choose medium wisely
- Do not assume online communication is more efficient
- Presumes posts are public
- Remember posts are permanent
- Practice creating drafts
What are issues in interpersonal communication? (4)
- Culture
- Gender and sexual orientation
- Online communication
- The dark side of interpersonal relationships
