Chapter 1

Question 1

What is communication?

Answer 1

It is the process through which people use messages to generate meanings within and across contexts, cultures, channels, and media.

Question 2

Communication is a… (blank)

Answer 2

Process

Question 3

What does communication use? (2)

Answer 3

Messages and Media

Question 4

What does communication occur in?

Answer 4

Contexts

Question 5

Where does communication happen? (via what?)

Answer 5

Channels

Question 6

What are the 5 most common forms of communication media used by college students?

Answer 6

1. Text messaging
2. Face to face
3. Social media
4. E-mail
5. Talking on the phone

Question 7

What are three models of the communication process?

Answer 7

1. Linear
2. Interactive
3. Transactional

Question 8

Which communication model is this depicting?

Answer 8

Linear

Question 9

Which communication model is this depicting?

Answer 9

Interactive

Question 10

Which communication model is this depicting?

Answer 10

Transactional

Question 11

Which communication form is this: A dynamic form of communication between two or more people in which the messages exchanged significantly influence their thoughts, emotions, behaviors, and relationships.

Answer 11

Interpersonal communication

Question 12

How would you define interpersonal communication?

Answer 12

• Dynamic
• Typically transactional
• Primarily dyadic
• Impact creating

Question 13

What are the two ways of relating to others according to Buber?

Answer 13

1. I-Thou: deepens bonds and affirms individual uniqueness
2. I-It: leads to impersonal communication and even disrespectful communication

Question 14

What is meta-communication?

Answer 14

Communication about communication

Question 15

What are the principles of interpersonal communication? (4)

Answer 15

1. Conveys content and relationship information
2. Can be intentional or unintentional
3. Is irreversible
4. Is dynamic

Question 16

What are Maslow’s hierarchy of needs? (5)

Answer 16

1. Physical
2. Safety
3. Social
4. Self-esteem
5. Self- actualization

Question 17

What are the 3 types of goals that interpersonal communication fulfills?

Answer 17

1. Self-presentation
2. Instrumental
3. Relationship

Question 18

What is interpersonal communication competence?

Answer 18

Consistently communicating in ways that are appropriate, effective, and ethical

Question 19

What are repeatable, goal-directed behaviors that you routinely practice in your relationships?

Answer 19

Communication Skills

Question 20

What is appropriateness?

Answer 20

The degree to which your communication matches situational, relational, and cultural expectations

Question 21

What is it called when we judge how appropriate our communication is?

Answer 21

Self-monitoring

Question 22

What is effectiveness?

Answer 22

The ability to use communication to accomplish self-presentational, instrumental, and relational goals.

Question 23

What is the set of moral principles that guide our behavior toward others called?

Answer 23

Ethics

Question 24

What are 5 ways to improve online competence?

Answer 24

1. Choose medium wisely
2. Do not assume online communication is more efficient
3. Presumes posts are public
4. Remember posts are permanent
5. Practice creating drafts

Question 25

What are issues in interpersonal communication? (4)

Answer 25

1. Culture
2. Gender and sexual orientation
3. Online communication
4. The dark side of interpersonal relationships