Chapter 1 Flashcards

1
Q

What is marketing?

A

Marketing is the activity set of institutions and processes for creating, capturing, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large

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2
Q

What does good marketing require?

A

Good marketing requires thoughtful planning with an emphasis on the ethical implications of any of those decisions on society in general

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3
Q

What are the components of the marketing plan?

A

How the product or service will be conceived or designed, how much it should cost, where and how it will be promoted, and how it will get to the consumer.

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4
Q

In any exchange what should happen?

A

the parties of the transaction should be satisfied

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5
Q

Marketing is about _?

A

exchange

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