Chapter 1 Flashcards
NFPA standard for fire officer professional Qualifications
NFPA 1021
Fire officer that could be assigned to supervise a small administrative or technical group. (Lieutenant)
Fire Officer I
Fire Officer that could be in charge of a larger group performing a specialized service or a significant administrative section within the fire department. (Captain)
Fire Officer II
Items an officer is responsible for:
- Leading and managing a crew
- Managing a budget for the station
- Understanding the response district
- Knowing departmental operational procedures
- Being able to manage an incident
- Understand fire prevention methods
- Understand fire and building codes
- Understand departments record management system
______________ performs administrative duties and supervisory functions that are related to a small group of fire department members.
Fire Officer I
Fire Officer I
Supervisory functions include…
Making work assignments
Ensuring that health and Safety procedures are followed
Fire Officer I
Non emergency duties could include….
Developing preincident plans
Providing company level training
Participating in risk reductions activities
Responding to community inquiries
Fire Officer I
Emergency duties include…
Supervising a group of fire fighters
Functioning as the initial arriving officer
Performing a size up
Establishing incident command (ICS)
Developing and implementing an incident action plan
Deploying resources
Maintaining personnel accountability
The IAFC calls the Fire Officer I level a _____________ ___________ ___________.
Supervising Fire Officer
(Lieutenant)
Fire Officer II
Administrative duties include…
Evaluating a subordinate’s job performance
Correcting unacceptable performance
Completing formal performance appraisals
Developing a project or divisional budget
Preparing news releases or other reports
Fire officer II
Nonemergency duties…
Conducting inspections
Reviewing accident, injury, and exposure reports
Taking action to prevent reoccurrence of above
Developing pre-incident plans for complex property
Developing policies and procedures
Analyzing reports and data to identify problems requiring corrective action
Developing and implementing required actions for above
Fire Officer II
Emergency duties…
Supervising a multiunit emergency operation using the ICS
Developing and operational plan the deploy resources and mitigate the incident safely
Determine the area of origin and preliminary cause of fire
Develop and perform a post-incident analysis
The IAFC call the Fire Officer II level a _________ __________ _____________.
Managing Fire Officer
(Captain)
A Fire Officer I has the following roles and responsibilities:
To many to list…
Pg. 5, 6
A Fire Officer II has the following roles and responsibilities:
To many to list…
Pg. 6, 7
Most discussions divide fire fighters into two categories: _____________ and _____________.
Career and Volunteer
There are ___________________ fire departments in the United States.
29,819
_________ ___________ _____________ pay for most career fire departments and support many volunteer organizations.
Local Tax Revenues
Fire fighters should consider themselves _____________ ______________.
Civil Servants
A _________ _____________ _____________ is a special political subdivision that can be established by a state or a county, with single purpose of providing fire protection within a defined geographic area.
Fire Protection District
The organizational structure of a fire department consists of a ___________ ___ ___________.
Chain of Command
The chain of command creates a structure for ______________ the department as well as for _______________ fire-ground operations.
Managing
Directing
When there are two levels of officers in a fire department, the senior officer has more authority, functioning as a _____________ fire officer.
Managing
Supervising and managing fire officers report directly to an _______________ fire officer.
Administrative
A _______________ chief is usually the officer in charge of a single-alarm working fire.
Battalion
The ___________ of command is used to implement department rules, policies, and procedures.
Chain
The chain of command is used to implement department _________, _____________, and ___________.
Rules
Policies
Procedures
The chain of command ensures that the department’s _____________ is carried out effectively and efficiently.
Mission
Most fire departments are structured on the basis of four management principles.
They are:
- Unity of Command
- Span of Control
- Division of labor
- Discipline
________________ each fire fighter answers to only one supervisor.
Unity of Command
_______________ refers to the maximum number of personnel or activities that can be effectively controlled by one individual. Usually 3-7
Span of Control
________________ is a way of organizing an incident by breaking down the overall strategy into smaller tasks.
Division of Labor
_______________ means guiding and directing fire fighters to do what their fire department expects of them.
Discipline
Firefighting demands strong _____________ if all personnel are to operate safely and effectively.
Discipline
There are several different ways to look at the organization of the fire department, including in terms of _____________, geography, and staffing.
Function
The company officer needs to make work assignments based on individual qualifications, experience, and _____________.
Capability
In all three types of departments, the company officer functions as the staffing _____________ and gatekeeper, implementing the department’s rules, regulations, and procedures to ensure proper fire company ____________.
Coordinator
Staffing
The four functions of management were originally identified by _____________.
Henri Fayol
The four functions of management are:
- Planning
- Organizing
- Leading
- Controlling
Developing a scheme, program, or method that is worked out beforehand to accomplish an objective
Planning
Medium range planning covers planning that is …
1-3 years in advance
Long-range planning covers events longer than ….
3 years in advance
Means putting resources together into an orderly, functional, structured whole.
Organizing
Means guiding or directing in a course of action.
Leading
Means restraining, regulating, governing, counteracting, or overpowering.
Controlling
The four functions constitute a _______________ cycle- they are never truly “_____________.”
Continuous
Finished
The basis for a strong, positive, and effective supervisor/employee relationship is open, honest, and constant _____________.
Communication
As a supervisor, a _________ __________ is generally the first point of contact between the fire fighters and the fire department.
Fire Officer
Four task areas identified through survey (as important) by battalion level commanders:
Beginning of shift report
Notifications
Decision making
Problem solving
Notifications
Any information the chief needs to know about when it is current, particularly before someone at a higher level calls to ask about the issue often …
Know as the “________ ________________” rule.
No Surprises
Four times in a career major change occurs-
The first change occurs when the fire fighter completes the ________________ period.
Probationary
Four times in a career major change occurs-
Second change takes place when the fire fighter successfully completes a ___________________ process.
Promotional
Four times in a career major change occurs-
3rd and 4th?
Promotes to chief officer
Retires
The company officer is responsible for the supervision, performance, and _______________ of a crew of fire fighters.
Safety
In many cases, the chief officer works _________ the hazardous area, but is still responsible for whatever happens inside that area.
Outside
In “Effective Company Command” James O. Page divided the fire officer’s duties into three distinct roles:
Supervisor
Commander
Trainer
In the supervisor role, the fire officer functions as the official representative of the ___________ ____________.
Fire Chief
When operating at the scene of an emergency incident, the fire officer is expected to function as a __________.
Commander
Functioning as the initial ______________ _________________ on a major emergency is one of the higher-profile roles of a fire officer.
Incident Commander
_____________ ______________ is the ability of an officer to project an image of being in control of the situation.
Command Presence
A fire officer who is going to establish command upon arriving at an emergency incident should have a detailed knowledge of the ____________ ___________, a mastery of the local ___________; and the ability to issue clear, direct _______________.
Responding companies
Procedures
Orders
As a Trainer
The fire officer has the responsibility of making sure the fire fighters under his command are _____________ and ____________ in their skills.
Confident
Competent
Work effectively with a supervisor-
Three activities are necessary to ensure a good working relationship:
Keep your supervisor informed
Make appropriate decisions at your level of responsibility
Consult with your supervisor before taking major disciplinary actions or making policy changes
An individual becoming a fire officer must provide the core values of:
Integrity
Ethical behavior
Refers to the complex system of inherent attributes that determine a person’s moral and ethical actions and reactions, including the quality of being honest.
Integrity
Making decisions and modeling behavior consistent with the department’s core values, mission statement, and value statements.
Ethical behavior
Clear organizational values can be accomplished by:
Having a code of ethics that is well known throughout the organization
Selecting employees who share the values of the organization
Ensuring top management exhibits ethical behavior
Having clear job goals
Having performance appraisals that reward ethical behavior
Implementing an ethics training program
Ask yourself these three questions to help judge a decision:
- What would my parents and friends say if they knew
- Would I mind if the newspaper ran it as a headline story
- How does it make me feel about myself
A characteristic of a fire workforce that reflects differences in terms of age, cultural background, race, religion, sex, and sexual orientation.
Diversity
Diversity, as applied to fire departments, means the workforce should reflect the ________________ it serves.
Community
An employee behavior that requires an immediate corrective action by the supervisor.
Actionable item
