chapter 1

Question 1

micro practice

Answer 1

work to help individuals, families, and small groups function better within the larger environment

Question 2

macro practice

Answer 2

work to change the larger social environment so that it benefits individuals and families

Question 3

mezzo practice

Answer 3

work with small groups

Question 4

council on social work education

Answer 4

nonprofit national association that represents individual members, graduate programs, and undergraduate programs of professional social work education; founded in 1952 and recognized by the Council for Higher Education Accreditation as the sole accrediting agency for social work education in the US

Question 5

national association of social workers

Answer 5

membership organization of professional social workers; works to enhance the professional growth and development of its members, creates and maintains professional standards, and advances social policies

Question 6

person-in-environment

Answer 6

perspective used by social workers to understand clients experiencing difficulties with their roles, self-perceptions, and expectations in their interactions with others and in the context of their surrounding environment

Question 7

general systems theory

Answer 7

belief that the behavior of people and societies is explained by identifying the components of subsystems of the larger (or host) system and how those subsystems interact and impact on the larger system; holistic framework concerned with system boundaries, roles, relationship, and interactions between people in the system or its subsystems

Question 8

ecological systems framework

Answer 8

perspective with emphasis on understanding people, their environments, and their transactions; major concepts of this orientation include goodness of fit between people and the environment, reciprocity, and mutuality

Question 9

strengths perspective

Answer 9

view that emphasizes using clients’ strengths, resources, support networks, and motivations to meet challenges; focus on clients’ assets rather than problems or dysfunction

Question 10

empowerment

Answer 10

psychological state that reflects a sense of competence, control and entitlement; allows one to pursue concrete activities aimed at being powerful; and gives control over the environment, which makes it possible for people to improve their lives

Question 11

pursue

Answer 11

to follow or chase; to seek to attain or accomplish

Question 12

diversity perspective

Answer 12

theoretical framework that emphasizes the broad and varied differences of social workers and their clients and how these differences can enhance society

Question 13

standards and indicators for cultural competence in social work practice

Answer 13

behaviors, knowledge, skills, and attitudes that allow social workers to respond effectively across cultures

Question 14

educational policy and accreditation standards

Answer 14

the criteria used to guide schools of social work in the development of professional social work curricula, as outlined by the Council on Social Work Education

Question 15

self-determination

Answer 15

Client’s making own choices, respect value of social workers

Question 16

change agent

Answer 16

social worker of other helping professional whose purpose is to facilitate improvement