Chapter 1 Flashcards

1
Q

What is a business?

A

A decision making organization in involved in the process of using inputs to produce goods or provide services.

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2
Q

Distinguish between goods and services

A

Goods are physical products. Services and intangible products.

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3
Q

Distinguish between customers and consumers of a business.

A

Customers are people or organizations that buy a product, while consumers actually use the product.

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4
Q

What are the four functional areas of a business?

A

Human resources, Finance and accounts, Marketing and Operations management - Describe each?

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5
Q

Describe four business sectors of the economy.

A

Primary - extraction, harvestation and conversion of natural resources
Secondary - manufacturing or construction of products
Tertiary - provision of services
Quaternary - intellectual, knowledge based activities that generate and share information.

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6
Q

What is meant by the chain of production?

A

The various stages involved in the production of a particular product.

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7
Q

What is meant by sectoral change?

A

As a country develops over time, it shifts the majority of its output from the primary sector, to manufacturing and then to the tertiary and quaternary sector.

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8
Q

Differentiate between entrepreneurs and intrapreneurs.

A

Entrepreneurs are someone willing to take financial risks by investing in a business idea. Usually self employed, developing products for their own benefit.

Intrapreneurs are people who develop new products or services within and organization for the benefit of the firm and its employers.

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9
Q

Main reason for starting up a business.

A
GETCASH
growth
earnings
transference
challenge
autonomy
security
hobbies
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10
Q

Main steps in starting up a business.

A

Idea > market research > business plan > determining a business structure > meet legal requirements

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11
Q

Problems that new businesses face.

A

Planning, finance, marketing, human resources, operations management, strategic thinking

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12
Q

What is a business plan and what are the main elements that go into a business plan?

A

Executive summary, business description, business environment, product description, marketing, finance, operations, human resources

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13
Q

Distinguish between private and public sector.

A

Private sector - commercial sector of the economy, private individuals and organizations for profit

Public sector - organizations controlled by regional and/or national governments

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14
Q

Benefits of partnership vs sole trader

A

Sole trader - quick decisions, owner complete control, tax advantages, privacy, flexibility

Partnerships - Able to raise more finance, more ideas and expertise, specialization, improved continuity, silent partners.

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15
Q

Why is limited liability important for investors?

A

Limited liability is important in limiting the risk that investors will suffer from personal assets if ventures fail.

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16
Q

Difference between a private limited company and a public limited company.

A

Public - Shares can be bough by and sold to any member of the public or institution. Regulated to publish complete financial accounts

Private - shares can be transferred privately, all shareholders must agree on the transfer. Shares cannot be advertised for sale or sold via stock exchange

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17
Q

Distinguish between non-profit and non-governmental organizations.

A

NGO is not part of government or for profit business. Run by volunteer groups.

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18
Q

What are social enterprises?

A
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19
Q

Distinguish between cooperatives, microfinance providers and public-private partnerships.

A
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20
Q

Outline the benefits of social enterprises from society’s point of view.

A
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21
Q

Distinguish between non-governmental organizations and charities.

A
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22
Q

Difference between operational NGO and advocacy an advocacy NGO.

A
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23
Q

Difference between mission and vision statements.

A
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24
Q

Why are aims and objectives important to business organizations?

A
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25
Q

Differences between strategic objectives and tactical objectives.

A
26
Q

Why is there need for organizations to change objectives?

A
27
Q

What is meant by ethical objectives and corporate social responsibility?

A
28
Q

Advantages and disadvantages of ethical behavior and CSR?

A
29
Q

How does the evolving role and nature of CSR impact business aims and objectives?

A
30
Q

What is a SMART objective?

A
31
Q

Why do objectives have changing significance in different situations?

A
32
Q

Outline two recent changes in society’s expectations of business behavior.

A
33
Q

Difference between internal and external stakeholders.

A
34
Q

Difference between stakeholders and shareholders.

A
35
Q

Explain why employees are often considered to be the key stakeholders in an organization.

A
36
Q

Distinguish between director and manager of a company.

A
37
Q

Why are stockholders a potentially powerful stakeholder group?

A
38
Q

Why are customers, suppliers and competitors to be external stakeholders?

A
39
Q

How might pressure groups affect the success of a business?

A
40
Q

Role of government as a stockholder group in business activities.

A
41
Q

Sources of stakeholder conflict in a business.

A
42
Q

How might businesses resolve stakeholder conflict in the workplace?

A
43
Q

What does STEEPLE stand for?

A
44
Q

Distinguish opportunities and threats.

A
45
Q

Purpose of STEEPLE analysis.

A
46
Q

How does technological environment present opportunities AND threats for businesses?

A
47
Q

Why are inflation and unemployment threats for most businesses?

A
48
Q

How do fluctuations in exchange rate affect sales revenues and profits of a business?

A
49
Q

What are the various stages of the business cycle?

A
50
Q

How does the government influence business activity?

A
51
Q

How does legal environment provide opportunities and threats to businesses?

A
52
Q

State three ways in which ethical considerations affect business activity.

A
53
Q

Using examples, distinguish between economies and diseconomies of scale?

A
54
Q

What is meant by the optimal size of a business?

A
55
Q

Merits and limitations of small businesses.

A
56
Q

Distinguish between internal and external growth.

A
57
Q

Distinguish between joint ventures and strategic alliances.

A
58
Q

Benefits of merger and acquisitions as forms of external growth .

A
59
Q

Advantages and disadvantages of franchising as a method of growth.

A
60
Q

What is globalization and how does it impact business growth and evolution?

A
61
Q

What is a multinational company?

A
62
Q

Positive and negative impacts of multinational companies on host countries.

A