Chapter 1 Flashcards
Stage Fright
Anxiety over the prospect of giving in front of an audience
Positive Nervousness
Controlled nervousness that helps energize a speaker for her or his presentation.
Verbal Message
What you say
Critical Thinking
Focused, organized thinking about such things as the logical relationships among ideas, the soudness of evidence, and the differneces between fact and opinion.
Nonverbal Message
How you say
Frame of Reference
The sum of a person’s knowledge, experience, goals, values, and attitudes.
No two people can have exactly the same frame of reference.
Ethnocentrism
The belief that one’s own group of culture is superior to all other groups or cultures
The Speech Communication Process
Speaker, Message, Channel, Listener, Feedback, Interference, and Situation
Speaker
Person who convey Messages to listener
Message
Message is whatever a speaker communicates to listener
Your goal is to have your intended message be the message that is actually communicated.
Channel
How is the message is communicated (phone, radio channels, TV, etc)
Listener
Speaker and listener never have a same frame of reference
Must be audience-centered
Feedback
Messages, usually nonverbal, sent from a listener to a speaker.
Interference
Anything that impedes the communication of a message.
External Interference
Sources of surrouding environment that distract listeners from what you are saying