Chapter 1 Flashcards

1
Q

Stage Fright

A

Anxiety over the prospect of giving in front of an audience

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2
Q

Positive Nervousness

A

Controlled nervousness that helps energize a speaker for her or his presentation.

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3
Q

Verbal Message

A

What you say

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4
Q

Critical Thinking

A

Focused, organized thinking about such things as the logical relationships among ideas, the soudness of evidence, and the differneces between fact and opinion.

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5
Q

Nonverbal Message

A

How you say

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6
Q

Frame of Reference

A

The sum of a person’s knowledge, experience, goals, values, and attitudes.

No two people can have exactly the same frame of reference.

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7
Q

Ethnocentrism

A

The belief that one’s own group of culture is superior to all other groups or cultures

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8
Q

The Speech Communication Process

A

Speaker, Message, Channel, Listener, Feedback, Interference, and Situation

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9
Q

Speaker

A

Person who convey Messages to listener

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10
Q

Message

A

Message is whatever a speaker communicates to listener

Your goal is to have your intended message be the message that is actually communicated.

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11
Q

Channel

A

How is the message is communicated (phone, radio channels, TV, etc)

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12
Q

Listener

A

Speaker and listener never have a same frame of reference

Must be audience-centered

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13
Q

Feedback

A

Messages, usually nonverbal, sent from a listener to a speaker.

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14
Q

Interference

A

Anything that impedes the communication of a message.

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15
Q

External Interference

A

Sources of surrouding environment that distract listeners from what you are saying

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16
Q

Internal Interference

A

Listener’s internal thoughts distract from what you are saying

17
Q

Situation

A

The time and place in which speech communcation occurs

Stay alert of the situation, some speeches need to match with the situation