Chapter 1 Flashcards

1
Q

Financial Accounting focuses on serving _____ users.

Managerial Accounting focuses on serving _____ users.

A

External;

Internal

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2
Q

The 3 Parts of Managerial Accounting

A

1. Planning

2. Controlling

3. Decision Making

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3
Q

Planning involves:

A

Establishing goals and developing budgets.

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4
Q

Controlling involves:

A

Gathering feedback (in the form of performance reports) to ensure plans are being followed.

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5
Q

Decision Making involves:

A

Making a selection among competing alternatives.

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6
Q

In Strategic Management, a strategy is:

A

A “game plan” that enables a company to attract customers by distinguishing itself from competitors.

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7
Q

The 3 Customer Value Proposition Strategies:

A
  1. Customer Intimacy: Understand and respond to customer needs.
  2. Operational Excellence: Emphasize speed, convenience, and lower prices.
  3. Product Leadership: Lead with high product quality.
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8
Q

Risk Management

A

A process used by a company to proactively identify and manage risk.

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9
Q

Corporate Social Responsibility (CSR)

A

A concept whereby organizations consider the needs of all stakeholders when making decisions, including the community and the environment.

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10
Q

Lean (Just-In-Time) Production/Manufacturing

A

A production process wherein materials are ordered and goods manufactured only after an order is placed, reducing waste and the need for storage.

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11
Q

Traditional Production/Manufacturing

A

A production process wherein materials are ordered in advance and goods are manufactured and stored in inventory in anticipation of orders.

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12
Q

Organizational leaders unite the behavior of employees around two common themes:

  1. __________________
  2. __________________
A
  1. Pursuing Strategic Goals
  2. Making Optimal Decisions
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13
Q

The 3 Factors that Influence Employee Behavior:

A
  1. Intrinsic Motivation
  2. Extrinsic Incentives
  3. Cognitive Bias
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