Chapter 1

Question 0

Bucket brigade

Answer 0

People standing in line side by side from water source to the fire passing a bucket of water. The last person in line at fire would throw water onto fire.

Question 1

Firefighters are not extraordinary people– they are ordinary people who…

Answer 1

Consciously put themselves in extraordinary situations.

Question 2

When did firefighting tools, equipment, and methods begin to change in North America?

Answer 2

Industrial Revolution

Last quarter of 18th century

Question 3

4 categories of public fire departments

Answer 3

Volunteer
Paid-on-call
Career
Combination of these

Question 4

This type of dept greatly outnumbers career depts

Answer 4

Volunteer

Question 5

Fundamental characteristics and behaviors of a firefighter

Answer 5

Integrity
Moral character
Work ethic
A sense of personal pride
Professional pride
Courage

Question 6

Peoples trust in firefighters is second only to ?

Answer 6

The trust in members of they’re own family

Question 7

Fire departments exist to?

Answer 7

Intervene as quickly as possible in fires and other emerging situations.

Question 8

Mission of the fire service

Answer 8

Save lives and protect property

Question 9

Two programs fire depts use to prevent fires

Answer 9

• Fire prevention and code enforcement

- Public education

Question 10

Priorities by which most fire departments operate

Answer 10

• Life safety
• Incident stabilization
• Property conservation

Question 11

Highest priority in any emergency operation

Answer 11

Life safety

Question 12

Most fires and other emergencies will continue to get worse until?

Answer 12

Someone usually the fire dept steps in to interrupt the growth of the situation

Question 13

4 basic organizational principles

Answer 13

Unity of command
Span of control
Division of labor
Discipline

Question 14

Unity of command

Answer 14

You only report to one supervisor.
Directly each subordinate reports to one boss.
Indirectly everyone reports to the fire chief through the chain of command

Question 15

Chain of command

Answer 15

Represents line of authority and responsibility from the highest level of the dept to the lowest.

Question 16

Span of control

Answer 16

Any officer can effectively supervise or manage only a certain number individuals or groups.
In fire service from 3-7 firefighters can be supervised by one officer

Question 17

Division of labor

Answer 17

Process of dividing large jobs into small jobs to make them more manageable.

Question 18

Division of labor is necessary in the fire service for the following reasons.

Answer 18

To assign responsibility
To prevent duplication of effort
To make specific and clear cut
assignments

Question 19

Discipline

Answer 19

Setting the limits or boundaries for expected performance and enforcing them.

Refers to an organization’s responsibility to provide the direction needed to satisfy st intended goals and objectives and the individuals responsibility to follow the direction given.

Question 20

The rules of the department must be ?

Answer 20

Clearly written and disseminated throughout the organization.

Question 21

Highest and most positive form of discipline is?

Answer 21

Self-discipline

Question 22

In a fire department, discipline is intended to do the following?

Answer 22

Educate
Correct inappropriate behavior
Provide positive motivation
Ensure compliance with established  
  rules, regulations, standards, and
  procedures. 
Provide direction

Question 23

Standard operating unit of a fire dept?

Answer 23

Fire company
Consisting of  a;
-company officer
-driver/operator 
-one or more firefighters

Question 24

Mission of the fire service

Answer 24

Save lives and protect property

Question 25

Two programs fire depts use to prevent fires

Answer 25

• Fire prevention and code enforcement

- Public education

Question 26

Priorities by which most fire departments operate

Answer 26

• Life safety
• Incident stabilization
• Property conservation

Question 27

Mission of the fire service

Answer 27

Save lives and protect property

Question 28

Two programs fire depts use to prevent fires

Answer 28

• Fire prevention and code enforcement

- Public education

Question 29

Priorities by which most fire departments operate

Answer 29

• Life safety
• Incident stabilization
• Property conservation

Question 30

Policy

Answer 30

A guide to decision-making within an organization

Originates with or is approved by top management in the fire dept.

Question 31

Policies define?

Answer 31

The boundaries within which the administration expects department personnel to act on specified situations.

Question 32

Procedure

Answer 32

Is a written communication closely related to a policy.

Detailed plan of action

Question 33

A procedure describes in writing

Answer 33

The steps to be followed in carrying out organizational policy for some specific, recurring problem or situation.

Question 34

Orders and Directives are used

Answer 34

To implement departmental policies and procedures.

May be written or verbal

Question 35

An Order is based upon a

And compliance is

Answer 35

Policy or procedure

Mandatory

Question 36

Directive not based on

Answer 36

Policy or procedure more of a suggestion or request.

Question 37

Standard Operating Procedures 
SOP
Also know as
Standard Operating Guidelines SOG
General Operating Guidelines GOG

Answer 37

Predetermined plan for nearly every situation they can conceive or occurring – both emergency and
nonemergency

Question 38

SOP’s help prevent

Answer 38

Duplication of effort and uncoordinated operations because all positions are assigned and covered

Question 39

The highest priority when writing SOP’s

Answer 39

Safety