Chapter 03

Question 1

Performance report

Answer 1

short and specific

Question 2

Pareto Diagram - Histogram

Answer 2

evaluates erros and process improvement in a manner that combines histograms and line graph

Question 3

Financial and non-financial features that contribute to its success in achieving strategy are referred to as ?

Answer 3

Critical Sucess Factors
1. Financial Solvency and return
2. Customer satisfaction
3. Internal Business Processes
4. Human Resources Innovation

Question 4

Absolute conformance

Answer 4

hard to achieve perfect or ideal

Question 5

relevant range

Answer 5

relationship are valid.

Question 6

responsibility accounting

Answer 6

associated with performance reports and focus on revenue and cost that within the control of the manager

Question 7

Segment business units

Answer 7

are decentralized environment and not centralized. Highlight different responsibilities.

Question 8

throughput

Answer 8

units of good that are produced and sold within a period of time.