Chapt 2 Flashcards

1
Q

What does the Strategic Planning Process involve?

A

Developing an overall company strategy for growth and survival.

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2
Q

What are the components of the Strategic Planning Process?

A

Defining a mission, company objectives, designing a business portfolio, and planning functional strategies.

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3
Q

Strategic Planning Organizational Goals and Objectives

A

Includes revenue, profitability, ROI (return of investment), innovation and customer relations.

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4
Q

Designing the Business Portfolio of the Strat. Proc.

A

A portfolio that fits the company’s strengths and weaknesses to the opportunities in the environment

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5
Q

What are the parts of the Business Portfolio?

A

Analyzing current strategic business units, deciding what SBU’s should receive more or less investment, and developing growth strategies for adding new products to the portfolio.

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6
Q

Market Growth

A

Overall demand for products

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7
Q

Relative Market Share

A

Strength of your company’s products in a market

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8
Q

Worst place to be in the Boston Consulting Growth Chart

A

Stars, fast growing market, demand rising, so does investment, bringing in lots of revenue, not making much money

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9
Q

Best place to be in the Boston Consulting Growth Chart

A

Cash cows, slow growth market, need for investment isn’t high, bringing in revenue.

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10
Q

Industry Attractiveness Factors

A

Market size, growth rate, competition, profit margins, technology

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11
Q

Business Strength Factors

A

Market share, product quality, brand reputation, other company resources

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12
Q

SWOT Analysis

A

strengths, weaknesses, opportunities, threats

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13
Q

Unfavorable qualities in the SWOT analysis

A

Opportunities and Threats, come from external environments

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14
Q

Favorable qualities in the SWOT analysis

A

Strength and Weaknesses, come from internal capabilities

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15
Q

Functions of Marketing

A

Buying

Selling

Storing

Financing

Standardization and grading

Risk taking

Transportation

Market Information

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16
Q

Developing Marketing Strategy

A

Select a target market then develop the marketing mix

17
Q

What are product strategies?

A

Decisions about product design and features, branding, packages, and positioning.

18
Q

What is positioning in product strategies?

A

Positioning is creating the right ‘image’ of your product in customers’ minds.

19
Q

What are the pricing strategies?

A

Determines price level and discounts

20
Q

What are Promotion Strategies?

A

Advertising, sales promotion, PR, personal selling

21
Q

What are Distribution Strategies?

A

Logistics, channels of distribution, retailing

22
Q

What are logistics in the Distribution Strategies?

A

transportation, order processing, inventory management

23
Q

What are the 4 components of promotion mix?

A

Advertising

Personal Selling

Sales promotions

Publicity/PR

24
Q

What are types of marketing audits?

A

environmental, strategy, systems, organization, productivity