chapt 18 Flashcards
When does the medical billing process aka the revenue cycle start?
When the pt makes an appt and is complete when payment for services has been received
Steps for medical billing
- collect pt information
- Verify the pts eligibility, confirming the pts contract with the insurance company is valid
-When the pt arrives scan both sides of the pts insurance card and the state ID
What to do when verifying insurance
-Call the providers services phone number on the back of the health insurance card
- Using the provider web portal sponsored by the pts health insurance company
What does the pt billing record contain?
demographic info
what is routine when to ask a pt when they make their first appt?
billing information
For established pts what should be verified at every visit?
Demographic and insurance information
What steps would the medical asst take to obtain precertification?
-Call the providers number on the back of the insurance card or go through the web portal
- Provide the insurance company with procedures or services requested and diagnoses
-Document the outcome of the call in the pts health record, including the precertification number
Does precertification guarantee payment of services?
No
Section 1 1500 claims form
Carrier : includes the type of insurance plan to which the claim is being submitted, the section only includes block 1
Section 2 1500 claims form
Pt and insured information : contains information about thw pt and the insured; it includes blocks 1a through 13
Section 3 1500 claims form
Physician or supplier information: contains information about the provider or supplier; includes blocks 14 through 33
Block 4…
Insured name
Block 7
Address of policyholder and phone number
Block 9
Other insurance name
(secondary insurance)
Block 11
Insured’s policy, group, or FECA # (primary insurance)