chap 7 Flashcards
the tangible good or the intangible service that the enterprise offer its customers in order to satisfy their needs and to produce their expected results
PRODUCT
offer completely new performance benefits
BREAKTHROUGH PRODUCTS
try to claim a new space in the mind of the customer different from the spaces occupied by existing products
DIFFERENTIATED PRODUCTS
will not make much impression on the customers mind
COPYCAT PRODUCTS
do not intend to compete directly with the giants
NICHE PRODUCTS
best access to their customers
PLACE
explicit communication strategy adopted by an enterprise to elicit the patronage, loyalty, and support not only of its customers but also of its other significant stakeholders
PROMOTION
depends on the business objectives set by the enterprise
PRICE