chap 3 Flashcards
_process refers to manufacturing activities that result in either semi- finished product, finished product, or a by-product.
Production
_process refers to activities that result in the availability of a complete service or an allied service.
Operations
__ happens when information is imparted to customers through presentations in the form of advertisements. An example would be giving information about a vitamin’s ingredients and health benefits through the product’s television advertisement.
Knowledge utility
__management encompasses production planning and development, production administration, implementation function and other allied activities such as standardization, simplification, specialization, quality control, and research and development.
Production
__ on the other hand deals with the functions of converting inputs to output using processes, on demand forecasting,
control
Production system
A __ or __ is the primary object of consumer interest in a market. The need- and want-satisfying capacity of an item determines its value as a product or service. While most products are created for an identified need or want, some products are developed for a need or want that is yet to exist.
product or service
Production and operations management involves the major areas of …
production planning and control,
project management,
supply chain management, and
inventory management.
During production and operation, other types of utilities are formed.
These are place, time, form, service, and knowledge utilities.
__utility happens when there is a change from the place of availability to the place of use through transportation. For example, transporting harvested rice to the brewery for rice wine production.
Place
__utility happens when the input or the output is stored as part of the utilization process of the consumers. An example would be imported meat products in cold storage.
Time
_utility happens when inputs change in size, weight, color, shape, or all at the same time as it converts into a consumer product. An example would be converting the fiber of a pineapple fruit to fabric and then to a ready- to-wear dress.
Form
_utility happens when service is rendered to a client either directly or indirectly. An example would be healthcare professionals to COVID-19 patients, or computer graphic designers to online buyers.
Service
Foremost in production and operations management, is the twin issue of _ and _.
effectiveness and efficiency.
refers to goal achievement, whereas efficiency is related to the cost resource utilization involved in the production and operation activity.
Effectiveness
Element consists of
men, materials, machines, process, and information network designed and located to interact harmoniously.