Chap 2 Flashcards
What is the management of information?
Communicating and/or storing information for future reference.
What are the possible formats for reporting information?
- Columnar/tabular format
- Visual formats (charts, diagrams, graphs)
What are the six classes of Computer Based Information Systems (CBIS)?
- Transaction Processing Systems (TPS)
- Management Information Systems (MIS)
- Executive Information Systems (EIS)
- Decision Support Systems (DSS)
- Knowledge Management Systems (KMS)
- Office Automation Systems (OAS)
What is a Transaction Processing System (TPS)?
Records and processes business transactions.
Provide an example of a Management Information System (MIS).
Daily sales analysis reports.
What is the focus of a Management Support System?
Providing information and support for effective decision making by managers.
Define Formal Information System.
Based on the organizational chart represented by the organization.
Define Informal Information System.
Employee-based system designed to meet personal and vocational needs.
What is the purpose of Enterprise Collaboration Systems?
Enhance team and workgroup communications and productivity.
What do Process Control Systems do?
Monitor and control physical processes.
What is the primary function of Decision Support Systems (DSS)?
Provide interactive and ad hoc support for decision making.
What do Knowledge Management Systems (KMS) support?
Creation, organization, and dissemination of business knowledge.
What is the role of Office Automation Systems (OAS)?
Increase the productivity of data workers in the office.
What is the Information Systems Investment Challenge?
Overlooking costs associated with the non-technical side of technology.
What is the Strategic Business Challenge?
Technology goes unused despite significant investment.
What does a good management information system address?
Both domestic and foreign opportunities and challenges.
What are the three vital roles that information systems can perform for a business enterprise?
- Support business processes and operations
- Support decision making
- Support strategies for competitive advantage
How do information systems help in decision making?
By providing relevant, accurate, and complete information.